Rapport Connect - Tech Support
Rapport Connect - Tech Support

Rapport Connect - Tech Support

$20/device
estimated price


Responds within a day

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Introduction: We offer 24/7 Technical Support to keep You and your Business Safe! * Desktop Support Solutions (PC, laptop, etc.) * Server Support (upgrades, patches, etc.) * Hardware and Software Installation * Virus or Spyware removal, and corporate Managed Solutions * Data Backup and Recovery * Wired and Wireless Networking (setup/support) * Cloud/Hosted Application Support (Office 365, etc.) * Website Support and Hosting * IT / Security Consulting Projects * Vulnerability and Patch Management * Outsourced Technical Support * Managed Services (On-site/Remote Support) * Site Surveys/Audits (Local or Nationwide) * Technical Project Consultation
Overview

Hired 371 times

Serves Columbus, OH

Background checked

1 employee

9 years in business

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2023

Featured Projects

3 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Very good 4.6

89 reviews

5
85%
4
3%
3
5%
2
0%
1
7%

Read reviews that mention:


pro avatar
Susan D.
Jan 16, 2023
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Hired on Thumbtack

Hired on Thumbtack

Outstanding service, communication, thoughtfulness in making sure everything was set up and working correctly, then checking to see if there was anything else. I struck gold finding this organization!!

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Stephanie S.
Apr 1, 2023
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Hired on Thumbtack

Hired on Thumbtack

Court was fantastic and was able to come the very next day. I was so happy and solve my issues. I definitely recommend Rapport Connect for IT support.

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Ebba L.
Feb 11, 2023
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Hired on Thumbtack

Hired on Thumbtack

Court was very friendly and personable at the same time as professional . By talking things over with us he helped us decide what we to do next when our computer proved to old to upgrade

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Kayla R.
Apr 17, 2021
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Hired on Thumbtack

Hired on Thumbtack

I had a great experience with this company. He was very knowledgeable, answered all of my questions, very professional and courteous, and explained the pros and cons of my options. He also saved me money by recommending other virus programs. I would highly recommend utilizing this company and their services.

Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location

Computer Repair
pro avatar
Jaquelyn S.
Dec 16, 2020
·

Hired on Thumbtack

Hired on Thumbtack

Good and quick response to my service request. I was able to schedule service call within a day. Only suggestion is to be more clear about the additional charge for a commute fee to have service performed in my home. Thanks!

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
Credentials
Background Check

Courtney Dawkins

FAQs

  • What education and/or training do you have that relates to your work?

    I attended The Ohio State University for Computer Engineering. I have received experience working with corporate and small IT businesses.

  • What types of customers have you worked with?

    In the past, we have assisted both residential and commercial clients. No matter how big or how small everyone should get the same great service we offer at Rapport Connect.

  • What advice would you give a customer looking to hire a provider in your area of work?

    Professionalism, communication and promptness are the three keys in choosing the right Technician. With this skill set you're sure to set yourself up for quality service.

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