What should the customer know about your pricing (e.g., discounts, fees)?
No we do not have a standard pricing system as roof sizes vary
What is your typical process for working with a new customer?
We are referral based and internet leads!
What education and/or training do you have that relates to your work?
How did you get started doing this type of work?
I've been working in sales and customer service for over 12 years! This was a natural transition to me and I love working for Top Notch!
What types of customers have you worked with?
All kinds! From the everyday homeowner to big commercial builds! We love all of our clients and they love us!
Describe a recent project you are fond of. How long did it take?
Our roof builds usually take one day! In some cases there is a short second day!
What advice would you give a customer looking to hire a provider in your area of work?
Find someone you can trust. There are a lot of stigma behind roofers for good reason. Trust people with certifications. Top Notch is GAF certified and has won best of acworth for roofing 4 years in a row!
What questions should customers think through before talking to professionals about their project?
What their end goal is and budget.