Joiner Irrigation Systems

4.3
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(21)
4.3
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21 reviews
5
71%
4
14%
3
0%
2
5%
1
10%
Customers rated this pro highly for work quality, professionalism, and punctuality.
  • Trudy J.

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    Caleb came out last Sept to fix a sprinkler leak. The next time I went to turn on the system, it was still leaking. Caleb promised me he would be back out to fix it and to this day has never kept his commitment. I would not recommend.

    Feb 9, 2018Verified
  • Paul M.

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    Mr. Joiner sounds professional & polite on the phone. He has a nice picture on Thumbtack. Don't be fooled. I am a homeowner and I own many rental houses. This was THE WORST LANDSCAPING JOB I'VE EVER SEEN. (see the pics from today, 3/17/17. Sorry, I'm not a good photographer!). He was hired to restore a backyard ruined from dogs. That included (1) leveling/tilling the dog paths and holes. JOINER DIDN'T. (2) placing sod on all the bald areas & leveling the yard. JOINER DIDN'T. (3) Planting 3 & 5 gallon plants. JOINER USED SOME ONE-GALLON. (the smallest I've ever seen - look like seedlings - they'll take years to mature) (4) cut grass, clean up, etc. JOINER DIDN'T. I paid him the $600 just because I was now afraid of what he might do if I didn't pay him. I don't trust him. Liens? Worse? He just laughed at me on the phone when I complained. Then, he sarcastically asked what he needs to do to make it right. (HE ALREADY KNOWS THE ANSWER) I have asked him not to come back.

      Mar 18, 2017Verified
      Caleb J.'s reply

      I'm sorry you feel the job was not done to your satisfaction. I reached out to you in an attempt to work it out. Unfortunately, you refused. I still stand ready to resolve your concerns.

    About this pro

    Joiner Irrigation Systems offers the best in ever aspect of lawn care. We cover everything from sod, trimming, pruning, clean up, flower bed installation and all irrigation. Out irrigation branch covers repair, maintenance, and installation. We lead the industry in utilizing the best and most efficient technology to deliver water in the best possible way. We take great pride in satisfying the costumers lawn care needs in the most efficient and environmentally friendly way possible. Every project is a puzzle that needs to be solved and we enjoy solving that puzzle to the costumers utmost satisfaction.

    Years in business

    2

    Times hired on Thumbtack

    42

    Number of employees

    1

    License

    Verified
    Show more

    Photos and Videos

    17 photos

      Q & A

      • What should the customer know about your pricing (e.g., discounts, fees)?
        I do not have a standing price for my services. Every job is different as well as every client. I do my best to charge a fair price. I do not break my pricing down into parts and labor but give a contract rate that gives the customer parts at wholesale while covering my time at work.
      • What is your typical process for working with a new customer?
        Our typical process involves meeting with the customer, evaluate the customers needs, and then fulfill those needs above expectation.
      • What education and/or training do you have that relates to your work?
        I am a Licensed Irrigator through the State of Texas. Any Irrigation work has to be done by a Licensed Irrigator or by an Irrigation Tech who is working under an Irrigator. I also have a Masters Degree in Geophysics. This degree covered everything surface and subsurface related giving me a very fine understanding of pressure systems, percolation rates, and many more things related to giving the greenest grass possible.

      Business hours

      Central Time Zone
      Sunday8:00 a.m. to 7:00 p.m.
      Monday8:00 a.m. to 7:00 p.m.
      Tuesday8:00 a.m. to 7:00 p.m.
      Wednesday8:00 a.m. to 7:00 p.m.
      Thursday8:00 a.m. to 7:00 p.m.
      Friday8:00 a.m. to 7:00 p.m.
      Saturday8:00 a.m. to 7:00 p.m.
      Coverage Area for Joiner Irrigation Systems is about 50+ miles of Alvord, TX.