FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All our prices are turn-key installed prices. In order to provide an accurate "no surprises" quote, we do need to come out to select the desired product(s), measure and note any circumstances unique to your project.
- What is your typical process for working with a new customer?
Let's face it - you aren't going to buy floors off pictures online, right? You need to see and touch a variety of samples before you pick a winner. We make this process as convenient as possible by bringing the showroom to you! It really helps to meet with a flooring expert, discuss your needs and use for the floor and view a variety of samples in the lighting and decor of your own home.
- How did you get started doing this type of work?
I have been in the home improvement business for 25 years, overseeing tens of millions of dollars of home improvements.