Paragon Mechanical, Inc.
Introduction: At Paragon Mechanical, we take immense pride in offering not only the highest level of technical service but also the highest level of customer service to each and every customer, big and small. Our team has been providing expert services to the Chicagoland area for over 30 years, and you can count on us being around for many more years to come.
Our technicians specialize in the service, installation, and maintenance of an incredibly wide array of heating, cooling, domestic hot water, refrigeration, and ventilation systems and products. We are not obligated to recommend any specific manufacturers, so you can rest assured knowing that you will always receive advice with your best interest in mind.
Gone are the days of feeling like you can't trust your contractor. We always encourage new customers to take a look at our reputation. We are confident you will find that you can, without a doubt, trust Paragon Mechanical with your family's comfort.
From the customer service representative who answers your call to the installers and service technicians and the management of our company, we all have two goals: to earn the highest possible level of customer satisfaction and to install and repair heating, cooling, and hot water systems that our customers can rely on and will be proud to have in their home or business. Each one of our team members truly enjoys what they do, and we all believe in the company we work for. If you give Paragon a call, we are confident that you will feel the same way.
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Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
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Anne W.
Feb 7, 2017
I wanted to take a minute to write a raving review for Paragon Mechanical. The owner Kevin and his team have the right idea when it comes to customer service and support. My family just purchased a new foreclosed home and we have a lot of work that needs to be done. I received nightmare support and a nightmare bill from an “old school” HVAC company. I paid the company to leave me forever and then began my search for an HVAC company that could keep up with modern technology, and at the same time give me high quality traditional HVAC support and I found it with Paragon. From front to back their business model is superb and they won’t quote you low, but surprise you with a high bill as other companies have done to me. I urge you reading to please use them. You’ll save a lot of time and frustration. (And I have no personal affiliation to this company. They’re just THAT GOOD). Thanks!!!
Kyle B.
Feb 7, 2017
Unbelievably happy with the service we received from Paragon. First off, their price was 5-10% lower than other HVAC guys I spoke with. Next, they sold me the item I NEEDED, not the one that would make them more money. We skipped a $900 option on our new tankless hot water heater that I was willing to pay for, because they said I didn't need it for my system. Trey, the installer showed up and is the picture of what you'd want in an HVAC guy. Completely professional, took time to explain things to me and discuss options, cleaned up before he left. As we determined which hot water heater we'd get, Kevin was ridiculously responsive - trading emails late at night (which I would never expect). Great work all around!
Beth R.
Dec 22, 2017
Elliott arrived as scheduled to assess the problems with our Bosch tankless water heater. He explained to us clearly what was wrong with our water heater and we determined it would be better to replace the water heater than to repair it. I was then contacted by Kevin Polka who explained the various options available to replace the water heater. Kevin answered all of my numerous questions and sent me a clear proposal after we chose to replace our Bosch tankless water heater with two Noritz tankless water heaters. Then, Don and Doug arrived yesterday as scheduled to complete the work. The water heaters and piping were installed without a problem. They look great and our basement was left cleaner than before they started the work. The water heaters are working great and for the first time in a long time I was able to shower without being burned or freezing!!! I was extremely impressed by all the Paragon team and am looking forward to hiring them for the maintenance of the water heaters. The whole contract and installation process went without a problem, unlike the installation of our original Bosch tankless water heater several years ago.
Richard K.
Sep 9, 2016
Paragon is just a really great company. Our air went out on a really hot day and these guys were able to fit us into their schedule even though they were booked. Elliott found and fixed the problem and had us up-and-running in less than 2 hours. I really appreciated that he didn't try to sell me anything. Highly recommend!
Joshua B.
Feb 7, 2017
Elliott clearly knew what he was doing and also took the time to explain my system to me after he completed the installation. I really appreciated my experience with Paragon Mechanical from the moment I called to the moment Elliott left. Can't say enough.