About this pro
21 years in business
3 hires on Thumbtack
Still waiting on results, but VERY satisfied with the process and timing.Jun 27, 2017Verified
Very helpful with my situation . I would highly recommend to anyone needing help with a website or blogJun 21, 2017Verified
Working with Dawn has been smooth from start to finish. She not only made quick and perfect updates to my website as requested she also made a handful of recommendations to improve the backend efficiencies and and overall security. I plan to work with Site Ducky for all website needs moving forward.Apr 17, 2017Verified
Site Ducky has been helping us with our web page for many years. Dawn is an amazing and talented person. We absolutely love her. thanks DawnApr 5, 2017
Site Ducky - Dawn has always been on top of my web hosting and design. We consider ourselves very fortunate to have found them. I would highly recommend them to all.Apr 3, 2017
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- What should the customer know about your pricing (e.g., discounts, fees)?While we have an hourly price we work within project estimates. As long as the scope of the project doesn't change, we remain committed to our quote.
- What is your typical process for working with a new customer?We start with a conversation ensuring we understand the full scope of the project, that everyone is in agreement about what a realistic budget is given the parameters, and what a client is looking for both visually and functionally in a website. We offer recommendations and talk about timelines. We follow that conversation up with an estimate that details the process and offers options. Once a quote has been approved and we receive the deposit, site development consists of three stages - installation and design (including a creative session with the client), production (including integrating content and photos), and finally, after the client has signed off, launch (which includes integrating security, analytics, backups, optimization and setting up emails prior to going live). Through each step we request feedback and move forward at the client's discretion.
- How did you get started doing this type of work?My mom and I actually teamed up to started in graphic design back in the mid-nineties. That was when the internet was coming into its own and our print clients started requesting websites. Our first sites were designed by hand coding HTML. Design was much more flexible then–you could design a page to look like almost anything and then the image was sliced up. Today, especially with the advancement of mobile and responsive design, it's more challenging to create unique looks within layout parameters. The last six years we've been working almost exclusively in WordPress as we feel it offers the best options for small businesses to have a high end custom site at a budget-friendly price.