About this pro
Site Ducky specializes in WordPress website design and development for small businesses. My mother and I have been a team for over twenty years and have put together sites for business consultants, storefronts, construction companies, charities and accountants–among hundreds of others. Currently we work with several agencies as their behind-the-scenes contractor, but we look for a few new clients of our own each year. We offer reasonable rates, fast turnaround and friendly professional service. We aim to offer the full package - from recommendations, setting up hosting and email, purchasing domains, to installation, copywriting, graphics and photography, optimization, social network setups (like Facebook) all the way through launch and training. We love working with small businesses and watching them grow and succeed. We feel like we are often more than just web designers, after having done this for so long and for so many different types of businesses, we are uniquely suited for helping business owners develop their online brands and strategy.
21 years in business
3 hires on Thumbtack
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Still waiting on results, but VERY satisfied with the process and timing.Jun 27, 2017Verified
Very helpful with my situation . I would highly recommend to anyone needing help with a website or blogJun 21, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?While we have an hourly price we work within project estimates. As long as the scope of the project doesn't change, we remain committed to our quote.
- What is your typical process for working with a new customer?We start with a conversation ensuring we understand the full scope of the project, that everyone is in agreement about what a realistic budget is given the parameters, and what a client is looking for both visually and functionally in a website. We offer recommendations and talk about timelines. We follow that conversation up with an estimate that details the process and offers options. Once a quote has been approved and we receive the deposit, site development consists of three stages - installation and design (including a creative session with the client), production (including integrating content and photos), and finally, after the client has signed off, launch (which includes integrating security, analytics, backups, optimization and setting up emails prior to going live). Through each step we request feedback and move forward at the client's discretion.
- How did you get started doing this type of work?My mom and I actually teamed up to started in graphic design back in the mid-nineties. That was when the internet was coming into its own and our print clients started requesting websites. Our first sites were designed by hand coding HTML. Design was much more flexible then–you could design a page to look like almost anything and then the image was sliced up. Today, especially with the advancement of mobile and responsive design, it's more challenging to create unique looks within layout parameters. The last six years we've been working almost exclusively in WordPress as we feel it offers the best options for small businesses to have a high end custom site at a budget-friendly price.