Site Ducky

Asheville, NC

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About this pro

How does your business stand out?

Site Ducky specializes in WordPress website design and development for small businesses. My mother and I have been a team for over twenty years and have put together sites for business consultants, storefronts, construction companies, charities and accountants–among hundreds of others. Currently we work with several agencies as their behind-the-scenes contractor, but we look for a few new clients of our own each year. We offer reasonable rates, fast turnaround and friendly professional service. We aim to offer the full package - from recommendations, setting up hosting and email, purchasing domains, to installation, copywriting, graphics and photography, optimization, social network setups (like Facebook) all the way through launch and training.

What do you enjoy about the work you do?

We love working with small businesses and watching them grow and succeed. We feel like we are often more than just web designers, after having done this for so long and for so many different types of businesses, we are uniquely suited for helping business owners develop their online brands and strategy.
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Asheville, NC 28806

Background check


Years in business


Number of employees


Times hired on Thumbtack



7 Reviews
  • Julie L. Jun 27, 2017
    Web Design
    Verified Review
    Still waiting on results, but VERY satisfied with the process and timing.
  • Melissa M. Jun 21, 2017
    Web Design
    Verified Review
    Very helpful with my situation . I would highly recommend to anyone needing help with a website or blog
  • Tracy P. Apr 17, 2017
    Web Design
    Verified Review
    Efficient, Savvy & Super Easy to work with!
    Working with Dawn has been smooth from start to finish. She not only made quick and perfect updates to my website as requested she also made a handful of recommendations to improve the backend efficiencies and and overall security. I plan to work with Site Ducky for all website needs moving forward.
  • TAMMY G. Apr 5, 2017
    Amazing & Talented
    Site Ducky has been helping us with our web page for many years. Dawn is an amazing and talented person. We absolutely love her. thanks Dawn
  • Carol H. Apr 3, 2017
    Site Ducky #1 in Webhosting
    Site Ducky - Dawn has always been on top of my web hosting and design. We consider ourselves very fortunate to have found them. I would highly recommend them to all.
  • Lawrence W. Mar 30, 2017
    A happy repeat customer
    Site Ducky has built several sites for my businesses over the years and they have always helped establish strong brand identity and successful traffic rates. They always listen carefully to my needs, and create the exact site I needed. I highly reccomend Site Ducky.
  • Ashley D. Mar 30, 2017
    Perfectly tailored for our vision
    We LOVE the design and layout that Site Ducky created for us; they completely nailed the aesthetic we wanted, and had us up and running faster than we expected. They truly went above and beyond to make things smooth and easy for us while still capturing the content we needed. We couldn't recommend them more highly!


What should the customer know about your pricing (e.g., discounts, fees)?
While we have an hourly price we work within project estimates. As long as the scope of the project doesn't change, we remain committed to our quote.
What is your typical process for working with a new customer?
We start with a conversation ensuring we understand the full scope of the project, that everyone is in agreement about what a realistic budget is given the parameters, and what a client is looking for both visually and functionally in a website. We offer recommendations and talk about timelines. We follow that conversation up with an estimate that details the process and offers options. Once a quote has been approved and we receive the deposit, site development consists of three stages - installation and design (including a creative session with the client), production (including integrating content and photos), and finally, after the client has signed off, launch (which includes integrating security, analytics, backups, optimization and setting up emails prior to going live). Through each step we request feedback and move forward at the client's discretion.
How did you get started doing this type of work?
My mom and I actually teamed up to started in graphic design back in the mid-nineties. That was when the internet was coming into its own and our print clients started requesting websites. Our first sites were designed by hand coding HTML. Design was much more flexible then–you could design a page to look like almost anything and then the image was sliced up. Today, especially with the advancement of mobile and responsive design, it's more challenging to create unique looks within layout parameters. The last six years we've been working almost exclusively in WordPress as we feel it offers the best options for small businesses to have a high end custom site at a budget-friendly price.
What types of customers have you worked with?
Over the years we have worked with engineering firms, architects, consultants, a pawn shop, a florist, jewelers, construction companies, a mulch company, an electrical engineer, a tea company, golf courses, photographers, charities, a couple that sold customizable golf markers, a university program, lawyers...just a whole list of websites across many industries!
What advice would you give a customer looking to hire a provider in your area of work?
First, take a look at the designer's portfolio and see if you think either they design sites that look like what you have in mind, or alternatively. have a broad range of looks so that they can be versatile enough to meet your vision. Second, just make sure they are listening to your ideas and not just talking at you. You want a partner in the creation of your online brand. Finally, if on a tight budget there are things you can do to keep costs down. For example we offer our clients some URLs to go to to research free or low cost stock photography - searching for and finding your own images can save several hours of research.
What questions should customers think through before talking to professionals about their project?
I think a client should have a clear idea of how hands on (or not) they want to be on the project and communicate that up front. We also love it when our clients come to us with lists of sites they like, and don't like as well as a good idea of their competition's online presence.