FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing really depends on the job. To get that I have to hear and or see what the client is wanting to do.
- What is your typical process for working with a new customer?
Discuss scope of work with potential client to get an overview of what they are wanting to do. Then begin exchanging ideas to create a framework for the project, eventually getting the details in place to wrap up the ideas.
- What education and/or training do you have that relates to your work?
13 years of hands on tech support for small to medium business. I have worked on everything from building data centers to websites. I have a very unique background that has put me into many different industries and fields of work over the years.