FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every job is different. Each job has its own specifications that determines the cost of the job.
- What is your typical process for working with a new customer?
It starts with an estimate where Rachel and I come ou to the property to discuss the project with you and take measurements. We then come up with a plan and an estimated cost for the project which we provide you with, typically via email. If you decide to hire us then we submit the materials order to the local lumberyard at which time materials will need to be paid for. Usually the materials take a few weeks to come in because its common for not all of the materials to be stock items. Once materials come in and you are ready for us and we are ready to start, we begin with the installation. Once complete with the installation we receive our payment.
- What education and/or training do you have that relates to your work?
For over 15 years I have been serving my customers needs. I have learned from the master's and learned on my own. Years of hands on experience are my education. All of our work is up to code and meets or exceeds rigorous inspections by local government authorities.