FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are on a per project basis and can be an all inclusive package or a per hour installation.
- What is your typical process for working with a new customer?
Each client is worked with closely, developing the vision as we walk off the property, taking photos and developing sketches to bring that vision to life. Some have no idea what they are looking for, others have the vision and we make it happen. But each client is as involved as they want to be, and are kept informed every step of the way.
- What education and/or training do you have that relates to your work?
My husband and I have owned and operated our excavating business for 35 years and my husband holds a home improvement contractors license for just as long, licensure is not available or required in excavation. I have worked in the landscape design/horticulture professionally with our family run business for the past 5 years, and have been an avid gardener for decades. I have received my tree & shrub pruning training thru the New York Botanical Gardens and my certification in horticulture and landscape design from the New York Botanical Gardens.