Hearth N' Soul
About this pro
Justin was friendly, considerate of my schedule, and did a thorough job cleaning and testing the operation of our two gas fireplaces. On top of the excellent service, his rates are hard to beat. I am so happy to have discovered his service and will call on him again in the future when needed.Mar 10, 2018Verified
Great experience with Justin! Scheduling was easy. He gave us an hour window for the appt and showed up right on time. He was quick, very professional and helped us learn how to use our gas fireplace. The repair also includes a 1-year warranty. Fireplace is very clean and working perfectly! Would definitely call Justin again in the future.Nov 21, 2017
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- What should the customer know about your pricing (e.g., discounts, fees)?Basic Service is our lowest priced and most common option. Bi-Annual Service is twice a year service, primarily for commercial clients, but is discounted 50% on second service so you save money this way. These prices do not change unless there is a coupon or discount involve; ex: multiple fireplaces. Also, parts and tax are not included in quotes.
- What education and/or training do you have that relates to your work?Factory Trained in R.H Peterson, Empire, Mendota Hearth, Travis Industries, and Valor Products. Experienced Servicing all other brands including Heat & Glo, Majestic/Monessen, Everwarm, and many others.
- What types of customers have you worked with?Many residential clients and customers. Older, younger does not matter. Also I have customers in the Hotel industry up and down the East Coast.