What should the customer know about your pricing (e.g., discounts, fees)?
All our products are custom made and custom tailored to the individual clients need. Therefore no pricing is standard.
What is your typical process for working with a new customer?
They contact us, we schedule an appointment for an in home consultation.
What education and/or training do you have that relates to your work?
We take specialized courses to stay on top of the latest information in our market.
How did you get started doing this type of work?
Its a family business. I have been doing this since I was 12 with my father.
What types of customers have you worked with?
We work with all kinds of homeowners. Our clients generally have better taste than the clients of our competitors. (wink)
What advice would you give a customer looking to hire a provider in your area of work?
Call us! Its the best move you can make!
What questions should customers think through before talking to professionals about their project?
Just remember to use your common sense. There is a lot of bad information being passed off to clients. If it sounds fishy, it probably is fishy.