FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge an 8-10% management fee for condominums and single-family homes. We have a one month leasing fee for finding new tenants. We offer several protections to like pet protection, eviction protection and tenant replacement guarantees for 6 to 12 months. Maintenance coordination is handled for just $25 a month.
- What is your typical process for working with a new customer?
We would have an initial call to explain our services and fees. The next step would be to setup a site visit at the property to be managed. If the property is a good fit both parties we would offer a contract for review. After the contract is executed Pledge will setup your account in our system and start managing and leasing the property.
- What education and/or training do you have that relates to your work?
Better Business Bureau A+ Rating, Member of the National Association of Residential Property Managers (NARPM), Member of the National Association of Realtors, Member of the Connecticut Association of Realtors, Licensed Connecticut Real Estate Broker, Member of the Greater Hartford Association of Realtors, and Member of the Tricounty Association of Realtors