What should the customer know about your pricing (e.g., discounts, fees)?
Generally it depends on the size of the job. There are lots of options that will determine overall price.
What is your typical process for working with a new customer?
If you are local we meet to discuss what your online presence looks like. From there we discuss web strategy and goals. After that we discuss layout, content and SEO.
What education and/or training do you have that relates to your work?
25 years of web development along with 17 years of technical work for IBM.
How did you get started doing this type of work?
In 1991 I helped start up the first ISP in Bend, Oregon. From that day forward I saw the potential of the Internet and what businesses could gain from being heavily invested in it.
What types of customers have you worked with?
Local and national. The Internet has no bounds.
Describe a recent project you are fond of. How long did it take?
I created a website for a railroad company from the ground up. It was interesting learning about the railroad system and what target audience they were aiming for.
What advice would you give a customer looking to hire a provider in your area of work?
Make sure they are fast, affordable and professional.
What questions should customers think through before talking to professionals about their project?
Who your target audience is and what forms of online tools are you going to use to get them to visit your site.