FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends upon how many cameras will be installed, along with materials needed to conceal cables. Homes and buildings with vinyl siding vs brick exterior make easier to run wire. For those who are active military, police, EMT, 20% discount applies to installs greater than $800. Discuss your community involvement with me to determine any special offers applicable.
- What is your typical process for working with a new customer?
Discuss the areas of interest to cover with security cameras first and reason behind getting them in the first place. A lot of people who have existing cameras or who are upgrading them need to make sure that the specs meet their requirements. The correct amount of light along with the right height will help to make sure that the lens covers the area needed.
- What education and/or training do you have that relates to your work?
10 years installing ADT security has put me in front of many individuals experiencing some very sensitive issues at a given point in time. From troubled youth, to issues of domestic violence. Communication is necessary to determine the best possible solution for the client, but is not always essential to divulge too much information.