FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All projects are priced on an individual basis using the products selected by the homeowner or our standard industry leading products. We offer senior and veteran discounts.
- What is your typical process for working with a new customer?
We implement a very simple 3 step process. We try to make it enjoyable and worry free. 1- Set the initial appointment 2- We come to you with an estimate, go over and find solutions for any concerns you may have, schedule your roof install. 3- Install your new roof.
- What education and/or training do you have that relates to your work?
JPW Building LLC is registered with the State of CT as a Home Improvement Contractor and New Home Contractor. We are also registered as a Home Improvement Contractor with the State of RI. JPW Building, LLC is fully insured with liability, auto, and worker's compensation insurance. Our field employees have OSHA certification and we are Lead Safe Contractors. We recently won First Place in the Best of CT Awards for the Roofing and Home Improvement Contractor divisions. We also attend manufacturer training seminars as new products and installation practices are adopted that will provide our customers with higher quality installs and longer lasting products. We are certified installers for several major roofing manufacturers.