FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My web design services are usually a one-time cost based on the amount of pages my clients need me to design. I usually set up my website design projects with 3 milestone payments. Normally I request 25% of the projects total up front, 50% of the total after the first draft of the site has been completed and the remaining 25% of the total after all of the final edits have been completed. My social media, branding, SEO and PPC services are priced as monthly rates. Many agencies require clients to sign up for long-term contracts. I don't believe in locking my clients into long term contracts, so all of my services are on a month-to-month basis.
- What is your typical process for working with a new customer?
When I first start working with a new client I'll email them a link to my websites client registration form where they can fill out their contact information and accept my company terms and conditions. From there I'll usually schedule a phone call with them to go over their goals for the project and outline a timeline to complete everything. Once I've received the client registration form and the first payment I'll start working on the project.
- What education and/or training do you have that relates to your work?
I've worked in internet marketing for over 6 years. I've built numerous websites and I've run many internet marketing campaigns. I'm always reading articles about the latest industry trends so I can provide my clients with the highest quality services.