Hired 43 times
12 years in business
(Pacific Time Zone)
Mon - Sat
8:00 a.m. to 9:00 p.m.
Credit card, Cash, Venmo, Square
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Doug did a fantastic job cleaning my rocker/recliner. He texted to let me know when he would arrive, he showed up on time, and he went above and beyond the call of duty to clean the upholstery--and all at a price that was well below the competitors. I would recommend him in a heartbeat. He obviously takes pride in his work. I think you could always count on him to be honest AND professional. If he says it can't be cleaned, it probably can't. And if he says it can be cleaned, he'll probably do the best job out there. Either way, he'll let you know. I'll definitely use him again when I need someone.Jan 5, 2019Verified
He made my carpet look and smell wonderful!!Sep 9, 2017Verified
Doug was awesome and was very thorough with the carpet cleaning. He even spent extra time explaining to me how to care for the carpet afterwards and to call him if I had a question. Doug provided great service and customer service!Nov 15, 2018Verified
Doug made the whole process easy from the on-site estimate, to communication, and the actual work. He is knowledgeable and gets the work done as promised at a fair price. Great value.Sep 28, 2018Verified
Doug was super responsive and really nice! The carpets turned out great and look 10 times better!Jul 13, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?I have a minimum charge of $75. these are just estimates on Thumbtack upon arrival I will confirm the price normally the price stays the same but some certain conditions of carpet need a heavier cleaner treatment. special treatments for stains like food dyes are extra
- What is your typical process for working with a new customer?Trying to establish trust and a good line of communication. That normally leads to building a clientele list. And never trying to build a customer's expectations to high.
- What education and/or training do you have that relates to your work?I have worked under three different owners of carpet and tile cleaning companies and I have owned my own company for five years not really a job that requires a book to tell you how to clean more of a Hands-On. but I have taken flood remediation Odor Control spot control classes