FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is very competitive. We always try keeping it as fair and as low as possible. 10% discounts can be applied to certain types of work. Usually general masonry and liners. Please ask in advance if a discount will apply to the work you are seeking.
- What is your typical process for working with a new customer?
After a connection has been established on Thumbtack, we will set a date and time window that works best for the customer. We will call one day in advance to confirm our appointment window the next day and then on the day of the appointment, we will give another heads-up call to let you know roughly when we expect to arrive at your home.
- What education and/or training do you have that relates to your work?
Aside from working in the industry since 1999, we have been certified by CSIA.