FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a 15% discount for weekly services, 10% for bi-weekly services and 5% for monthly services.
- What is your typical process for working with a new customer?
Our process with working with a new customer starts by sending a quote with an attached pdf file that provides a detailed description of what you can expect for standard, deep, and move out cleaning and list additional services we provide. We prefer to have a phone call prior to the cleaning to discuss your request. We also like to ask how many members of our team you would like to come clean your home. After the cleaning is completed we prefer you do a walk through to make sure everything is completed to your satisfaction before departing.