Icon Restoration Inc.

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Introduction: Icon Restoration makes customer service and professionalism our top priorities from the first phone call or email through to completion. At Icon Restoration we pride ourselves on clearly communicating all aspects of the project to the property owner and responding promptly to concerns if they should arise. With over 15 years of experience in the industry Icon Restoration has the equipment as well as the most highly trained, knowledgeable, and professional technicians to help with any size disaster that your property may suffer. At Icon Restoration we understand that water and fire losses are never planned and property owners are never prepared for a loss. Icon Restoration takes pride in being able to help property owners put their homes and lives back together when an unexpected loss occurs.

Overview

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2 employees

8 years in business

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Featured Projects

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Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

5.0

3 reviews

5

100%

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Brad W.

Feb 13, 2018

We had a leak underneath a sink in our upstairs bathroom that we did not know about. It caused a huge problem.The gentlemen at Icon Restoration were prompt to return my call and arrived within hours to start to fix it. I was amazed with their professionalism and ability to explain to me what was going on with the repairs. They got it all time in a timely manner and at a very reasonable price. In the future if I have any water damage needs I will definitely be calling Icon Restoration. 5 Stars ⭐️⭐️⭐️⭐️⭐️ Brad W. Salem

Susan M.

Mar 6, 2018

Icon Restoration did a complete rehab on a house I bought. All of the above adjectives listed were 100%. I highly recommend them. Excellent in all areas. I especially appreciated their communication skills, always keeping me apprised and updated on all matters. You will not be disappointed!! Susan Mallaghan

Angela C.

Mar 19, 2018

My husband and I recently bought and moved into our new house. We needed interior paint work done, but didn't want to do it ourselves. Icon came out and looked at our house, gave us the bid, and had the job done by week's end. We couldn't be happier with the quality of work they did on our new place. We even recommended them to my mom! Thanks Icon

Credentials

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Jeremiah Petty

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
If you have a covered insurance claim then often times 100% of our work is paid for directly by your home owners insurance with little to nothing out of pocket and we bill your insurance directly.
What is your typical process for working with a new customer?
Icon Restoration is proud to offer free estimates available after an onsite inspection done by a qualified estimator with 10+ years in the property restoration industry. We strive to make sure that the property owner is informed at every step of the way and are comfortable and happy with the work being done. Please just give us a call and we will be more than happy to answer any and all questions you might have about your potential project.
What education and/or training do you have that relates to your work?
While in the property restoration industry Josh and Jeremy have dealt with thousands of property losses and hundreds of reconstruction jobs handled both through insurance and out of pocket. In addition to being licensed general contractors through the state of Oregon, both owners have completed water damage restoration training classes by the Institute of Inspection Cleaning and Restoration Certification(IICRC). They have also both been certified in Bio-Trauma cleanup by the National Institute of Decontamination Specialists(NIDS) in Greenville,S.C.