Hired 5 times
40 years in business
(Pacific Time Zone)
Mon - Fri
8:00 a.m. to 5:00 p.m.
They were in touch with me from start to finish they did a really great job , they were working in extreme heat and were very friendly and pleasant to have here. They didn't leave me hanging; they made sure the bathroom fixtures were working the first day of the re-do so I wasn't without them. I would definitely recommend this company my remodeled bathroom looks great and the workmanship excellent. G. NestmanAug 21, 2018
We had made an appointment about a week ahead of time. On the day of the appointment, I got a call at 5 minutes before the appointment saying the guy that was supposed to meet me wasn't going to show up. They said he would call me later but he never did.Apr 30, 2018Verified
I left work early to meet with someone from IBI Construction. The appointment was for 4PM, @ 4:30PM I called and a woman answered. She stated that she was driving at the moment and would contact the person and have him call me. No call. Poor customer service.Jan 24, 2018Verified
Show up for an appt you setMay 31, 2018VerifiedIBI Construction's reply
I do apologize for this. The moment we heard that our person was not there we contact him immediately. There was some miscommunication on our part and for that I do apologize. We tried to reset the appointment so we could show up and make it right but you didn't want to. I do understand you being upset that we were not there but we immediately went to work to get this resolved.
Kim P.May 1, 2018Verified
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?In order to provide an accurate estimate, we need to know exactly what it is we are quoting. We would be happy to set an appointment with you to see just what it is that you want us to work on.
- What is your typical process for working with a new customer?We typically like to meet with the customer and do a walk through of the project so that everyone involved is knowledgeable . Then we will work up a detailed estimate. If the estimate is accepted, we will begin scheduling the work.
- What education and/or training do you have that relates to your work?IBI employs a number of dedicated and well-educated construction experts. With over 100 years of combined knowledge, IBI’s team consists of Engineers, Architects, and Contractors that know this business like the back of their hand. We believe in this business and believe the client always comes first.