FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All our prices are fixed unless you have an emergency and you need our services 'today'. If that is so, we charge $10 over our fixed price. We are renting our classroom and we are charged extra if we use our classroom outside our regular hours. This applies as well if we have to travel to your site.
- What is your typical process for working with a new customer?
We do our best to accommodate the needs of our customers. We can be contacted by phone or email. If not immediately, we try our best to respond to our clients within 2- 3 hours.
- What education and/or training do you have that relates to your work?
We are registered nurses (BSN), Nurse Practitioners (Doctorate) and certified in AHA BLS, ACLS, PALS and EMS/ Trauma Care