FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We only use the best products in our Client’s homes. We employ the latest techniques and machines to give the very best job possible. All of our sanding equipment is hooked directly up to HEPA rated dust collection systems to keep your house free of dust. Employees attend classes and many seminars throughout the year to stay updated on the latest training and technologies. We offer many Finish options for your hardwood floors. Although our price may be higher than some, we do not believe in sacrificing our quality of work to save money by skipping necessary steps and using low quality products.
- What is your typical process for working with a new customer?
We will setup a time for a Consultation so that we may speak directly with you in person and take a look at the actual job. We will discuss what your vision is and how you expect your floors to look upon completeion. At the visit we will take measurements and with the information gathered from you, we will create a proposal with options and detailed estimate so you can be sure our pricing relects the value we bring.
- What education and/or training do you have that relates to your work?
NWFA Training School and Bona Sand and Finish School Loba/Wakol Training School