My Custom Closet

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Purchased closet organization or shelving system

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Introduction: We are a small closet company that offers A rated customer service along with top quality materials and craftsmanship. We love helping people to get more organization in their homes. We do custom reach-in closets, master walk-in closets, pantries, laundry rooms, garages, basement storage and home offices. We are a top rated custom closet business in the Greater Philadelphia area and we take pride in the fact that you work with the owner throughout the entire process of your project. We do very elaborate closets involving crown molding and islands and also very simple, straight-forward systems depending on your style, needs and budget. We are not high pressure in our approach and we are honest with our pricing from the start. We love it when our clients see their newly designed spaces and how excited they are to put away their belongings. Often they have room to spare and they thrilled with how much easier it is to locate items. We also enjoy meeting and getting to know our clients. We have met some wonderful people over the years. The installer we have had for 14 years enjoys the work and he does an amazing job.

Overview

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6 employees

22 years in business

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Credentials

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Bryan Fulop

FAQs

What is your typical process for working with a new customer?
1. We discuss the areas that need organizational installation work. 2. We talk about the type, size, frequency of use, etc of inventory that will go in the closet, pantry, etc. 3. We are often show pictures from Pinterest and other resources that a customer has been interested in achieving in their home. 4. exact measurements are taken 5. specialty pieces, drawer inserts, wood color, wire baskets, accessories, hardware is discussed. Crown molding and specialty trim work is also discussed. 6. a blue print is drawn up in front of the client usually, with their input during the process. 7. a quote is submitted 8. time lines are reviewed and installation date determined 9. 1/3 deposit is requested once the design and quote is accepted by the client 10. materials ordered and/or custom cut 11. Installation day- final payment taken 12. Follow up done 13. Life time guaranteed
What education and/or training do you have that relates to your work?
The company owners and installer all come from a Nordstrom background. Bryan was a Store Manager. The exceptional customer service and pride in our work comes from this background. Bryan also managed an Organized Living Store. Bryan and Tim are also very talented at building and creating and have been working with their hands throughout their lives. Bryan also studied architecture in College when he was younger so he has always had a knack for design. Currently Bryan has an MBA and is very professional in running a business. Tim has decades of carpentry work in his background and is a master in his trade. Jill, the office manager, has run a few business and is very good at the details and customer service. Mother of 6 growing children, she runs a tight ship and loves interacting with our clients.