Mike Caselles

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Computer issue

Computer type

Desktop or laptop

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Introduction: I have 12 years experience in IT Support. I have worked in small local shops and large, global businesses. My most recent employers include Chobani, ACCO Brands and DLF Pickseed. At each job I was responsible for PC diagnostics and repairs. At DLF Pickseed I supported 3 local offices in Oregon, as well as several remote offices throughout the US and Canada. I have the knowledge and the experience to solve any computer issue you may have. I deliver fast, friendly and exceptional service.

Overview

Hired 16 times

Background checked

1 employee

9 years in business

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

Featured Projects

3 photos

Specialties

Computer type

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Computer issue

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Reviews

Customers rated this pro highly for work quality, professionalism, and value.

Great 4.8

18 reviews

5

94%

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6%

Patrick B.

Jan 1, 2018

Details: As recommended by teacher • 60 minutes • Monday • Tuesday • Wednesday • Thursday • Saturday • Friday • Sunday • Morning (9am - noon) • Late afternoon (3 - 6pm) • Early afternoon (noon - 3pm) • Evening (after 6pm) • Willing to work around teacher's schedule • Ready to hire the right teacher now • The computer teacher travels to me

Computer Lessons

Robert M.

Dec 28, 2017

I was having issues with my computer. It would crash for no apparent reason and loose any unsaved work. I had it fixed by Mike Caselles and now it is running as it should. I am Very happy with the results.

Harlie D.

Dec 28, 2017

My computer was running ungodly slow.. a virus had taken over my whole computer. Michael was able to fix the issue and without losing any of my documents. What a life saver!

Marcie D.

Dec 28, 2017

I had mike add ram and a video card since I couldn’t play my favorite games. He was very polite and seemed sincere in helping me.

Matt S.

Dec 28, 2017

I frequently had questions about work and Michael was always ready and willing to help me.

Credentials

Background Check

Michael Caselles

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I typically charge a flat-rate for my work.
What is your typical process for working with a new customer?
I like to discuss the issue you face and any steps you may have taken to resolve it yourself. Next I like to see if we can recreate the issue on demand.
What education and/or training do you have that relates to your work?
I graduated from Ridley-Lowell Business and Technical Institute with a Technical Diploma in Networking and Technical Support Specialist. I also worked in a drop off computer repair shop for over 3 years, which exposed me to all common and many very strange computer issues. I have over 10 years experience in total.