FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We prepare a customized bid for each client based on their needs. Flat pricing isn't usually an accurate way to price these types of projects. It also allows our estimates to be more accurate and not accrue additional billable time on the back end. We don't like surprises and our clients don't either.
- What is your typical process for working with a new customer?
Our process is comprehensive to ensure we exceed client expectations. First, we speak with our potential client to discuss their needs, areas of concern and possible solutions. We provide the client with marketing discovery to help them describe and brainstorm their project in detail. Armed with the information to properly target their demographic we begin the design, development phase of the marketing project and work alongside the client to ensure we are meeting expectations. We provide online functioning designs that the client can interact with to see how they will function. We gather feedback and implement changes as needed. Last, we finalize the project, the client signs off and the marketing or website is launched! Our final phase is tracking results!!
- What education and/or training do you have that relates to your work?
Our designers and programmers all have degrees in their respective fields and we continually provide development and training to keep them ahead of the curve. The world of web design and marketing never stops evolving!