Freshn Ur Step

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Introduction: We strive to maintain strong customer relations thru principles and moral. We provide a service that is dependable and guarantees satisfaction. We like to go the extra mile to make sure that our clients are nothing but smiles once we have finished the requested task at hand.

Overview

Hired 3 times

2 employees

7 years in business

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FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
All prices are determined by each individual jobs size and fulfillment needs. Pricing is negotiable and will be agreed upon before services are rendered. Return clients may be given discounts for their loyalty to Freshn Ur Step, but as stated above , all pricing, discounts, or alteration to job will be determined and agreed upon before the service is provided .
What is your typical process for working with a new customer?
Working with new clientele is more demanding for both parties in effort for myself to detect what their underlining needs and wants Are and for them to determine if I can fulfill those being requested Without seeing the actual job before services are committed to ,I like to suggest a deep cleaning even if a standard clean was the original task. I feel this is the best way to start a new relationship so we fully understand what we both are there for. This will take a little more time and cost slightly higher then the standard clean but I feel confident that they will want a routine schedule visit after that initial cleaning. If hesitation arises I like to show them that by starting with a fresh foundation ultimately it will save them money on any future visits and give them peace of mind, knowing there are no questions about what is expected from my services and my ability to delivery them That's the way I like to start off the new relationship confident and strong!
What education and/or training do you have that relates to your work?
I do have a Bachelors Degree in Business Management and Adminiatrations which I believe plays a roll in the company's every day routine ? Communication between myself and the client definitely benefits from my past educational achievements but when it comes to the quality of the service I Promise to deliver, I have to say thanks to the strict upbringing I had . Where my brother and I had chores not for payment but as a member of the family . They weren't just expected they were guaranteed to be done if you wanted Be under that roof. We had a role and tasks that were to be completed by specific days each week with no room for tardiness . Good thing was it didn't take long to notice if things stayed in their place and we picked up after ourselves as we went along , things wouldn't be so bad the week ahead so there Was less work , more time to play and two happy parents , well at least with towards my brother and I