About this pro
8 years in business
1 hire on Thumbtack
We had our master bathroom and kitchen remodeled by Gladden in March 2017. Jose worked collaboratively with us from the first time he quoted us on the project, providing us with information we may not have known and listening to our needs and wishes, through the end when it was time for final touches. He was patient and thorough throughout the bidding and vetting process and most importantly in his final work. The scope of the projects included new shower with tile surround and mosaic floor, new tub and surrounding tile, new counter tops, sinks and faucets, and moving a center vanity light to two separate fixtures. The kitchen included new countertops, backsplash, sink, faucet, replacing light fixture, and adding 3 pendant lights with new switch. Every single piece of this project turned out great. The attention to detail is unmatched in our experience with home improvement projects. We already have Gladden scheduled to do an additional bathtub project and we highly recommend him for any kitchen or bathroom project.Apr 21, 2017
After getting quotes from three different contractors for my master bathroom renovation, I decided to run with Gladden Remodeling and the selection could not have been better. Very professional service since the first time during in home consultation, the formal written proposal and the completion of the job. Very clean team every day during the project, pretty fair price and constant supervision by the owner who did not hesitate sometimes assisting the crew in order to push the job forward. I will hire their services again..indeed!!Apr 6, 2017Jose R.'s reply
Mr. Leclair, thanks for your positive review on behalf of our Company, feel free to contact us when you are ready for other projects, it is always a pleasure. Gladden Remodeling Bath & Kitchen LLC.Type your response to this review.
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- What should the customer know about your pricing (e.g., discounts, fees)?We are very professional when preparing take off and bid proposal process, we have prices for each specific construction trade like: floor installation, drywall etc, most of the projects are quote based on volumes, square footage and ( or) flat rates for some of them like bathroom remodeling etc, we always show transparency in our bids.
- What is your typical process for working with a new customer?Treating the customer with respect since the first contact .Listening his needs and ideas about the prospect project, transmitting confidence in the company in order to make him (her) feel secure with whom is going to accomplish the project.
- What education and/or training do you have that relates to your work?The Company Owner and Project manager,has a Bachelor Degree in Civil Engineering, obtained in a Cuban University as well as an Associate Degree in Construction Management from Phoenix College, Arizona .