FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
It depend on the jobs and the materials I am installing. On average hardwood floor installation can cost $4-12 per square feet and refinished can cost $2-8 per square all depending on the materials and amount of labor. If we have to remove the carpet and if you want to stain the wood to another color and how many coat of poly would you like. Typical I would add 3 coat of poly to keep the shine. You can also request for anti scratch poly if you have cat or kids or things at home that can scratch the floor.
- What is your typical process for working with a new customer?
I prefer to drive out to look at the job and meet new customer in person. This will help me provide a better estimate for the job as well as connecting and building a trust relationship with my client. After looking at the job, it usually take about 1-2 days for me to email or text my customer the estimate. If we both agree on the price, I will sent them the contract and can start the job within a week unless the customer specify a specific date or time. I am willing to work with their schedule. Once I start the job it will take a few days to week to do depending on the size and scope of the job.
- What education and/or training do you have that relates to your work?
I have been in this business for over 10 years working on commercial building and residential units all over Massachusetts, New Hampshire and even Rhode Island before. Coming to America with a background in plumbing and studies in engineering, I worked for many construction company and learn many skills. Later on my brother and I started working at my cousin's hardwood floor company for some time before we decided to open our own business in 2006.