FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are based quotes or estimates and not a set or standard fee. All jobs are different and we really like to see the job to give a quote. There are times that we can utilize online software that will measure the project using satellite imagery. This method does result in a quicker quote but seeing the property with our own eyes is always preferable.
- What is your typical process for working with a new customer?
We do our best to reach out to our customers as quickly as possible. We listen to their needs, answer any questions and set up a time to take a look at the project. Our goal is to get our customer an estimate as soon as possible, earn their business and have them satisfied with the results.
- What education and/or training do you have that relates to your work?
We worked in our fathers roofing and spouting companies. He started us out at a pretty young age learning the trade and the operations of the business. We have many years of on the job training in this business and working in the trade.