FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All of our web design & development projects come with 30 days of FREE social media marketing. This way we can introduce our clients to business development techniques to increase engagement and grow their customer base.
- What is your typical process for working with a new customer?
We evaluate the project with a few simple questions during an initial phone call and then a time is set up between a lead developer and project manager to discuss the project in more depth. Once we have a deep understanding of what you are looking to accomplish, we send over a proposal so you have everything in black and white. The proposal contains the payment terms as well as any phases the project requires until completion.
- What education and/or training do you have that relates to your work?
Many of our team members have college degrees in technology related fields as well as certifications that range from Google Adwords to Agile & Scrum development (and everything in between).