Express Plumbing And Drain Service
About this pro
SCAM ARTIST! DO NOT USE HIM.. He came to my home & was post to unclog our main line was made fully aware of it prior to his arrival, he did not finish the job! After “completing” the job he changed his wording and said it was a “drain cleaning” these texts prove such! I disputed the $200.00 with my bank, and it was credited back onto my bank don’t fall for it! don’t use a self contractor go to a company! RESPONSE TO BARRY: my statements aren’t false, that was my experience, and as a customer I have every right to share that. You claim the pipes were in bad shape but yet I have had another company come out and fix and resolve the issue, and has been resolved for weeks thanks to them. You are making excuses to justify the crappy job you did, $200 for it to have issues 48 hours later is not a issue that is resolved, you were made aware it was a main line CLOG, and after the job was finished you claimed it was a “drain cleaning” to try and back your story up. You said it yourself that you do NOT work on trailers, but yet proceeded to take on the task of fixing my issue in something you have no business in fixing! and when you proceeded to fix the issue it wasn’t fixed because you are INEXPERIENCED like you stated in mobile homes. I will be disputing the charges again, and make the bank aware of all the evidence this time around, you tried to get around thumbtacks fee by requesting me to cancel the project via text! which by the way violates thumbtacks TOS! All this could of be resolved if you held up your end of the deal in the final resolve we had, which was a $100 refund, which you NEVER issued, so instead you’ll see it elsewhere what comes around goes back around. you are a con! You took up my request at last second to make a extra $200 while in my town, did not properly follow your own protocols to make sure you could handle the job, and instead did a POOR job, only came in my home ONCE! which was to get paid and had me cancel the project to avoid me reviewing which didn’t work out to well for you!Jul 8, 2018Verified
Barry saved the day!!! We were in a huge mess and the plumber I hired was a no call no show today and I had to come back to thumbtack to find another one on an urgent basis. Barry contacted me with in 10 mins and agreed to come out same day to help us! He was beyond reasonably priced and he did not attempt to jack up the price more and more once he saw how bad it really was. You will be very lucky to have him on your repair needs. Highly recommend. Below is a shot of our pipe which he had to open up the wall to get to. It was crazy but we are all patched up now and I can start to use my kitchen sink again.Jan 18, 2018Verified
Barry was incredibly personable and trust worthy right from the start. He stayed late to make sure my family and home were safe for an issue not even related to my original request. I appreciate his time and his advice on how to approach the issues encountered. Will keep Barry as our “go-to guy”!! Thank you!!!!May 17, 2018Verified
Barry is an extremely qualified plumber who truly cares about his customers, does great work at a reasonable price.May 15, 2018Verified
He gave me his quote up front, and was out to do the work very quickly and timely. Quality is great and he was very personable and honest! Would definitely hire him again.Apr 7, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I feel my prices are fair for everyone. I charge the same price for a job in Indian Hill as I do in Bond Hill and Price Hill.
- What is your typical process for working with a new customer?Generally, I will provide a quote thru thumbtack or ask for more info. I always give my personal cell phone number so customers can call and schedule work.
- What education and/or training do you have that relates to your work?I currently have a city of cincinnati license and a state of Kentucky license. I also have a back flow testing license. All licenses required training and class time followed by state mandated written and practical tests.