FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
All areas start at only $25 each (including flights of steps) which includes a Super Hot Steam Clean and Rinse. For heavily soiled or high traffic areas, you can choose to add one of our cleaning packages (Wood - Water - Fire) to ensure that specific area gets the extra attention it needs. Packages are only $15-$35 for each area needed. These packages can include pet stain treatment, deodorization, disinfecting, schotchgard protection treatment and deep penetrating pre-treatment for heavily soiled areas. We consider an area to be up to 200 sqft.
- What is your typical process for working with a new customer?
We always walk through and examine the areas needing to be cleaned with the customer, while explaining exactly what kind of treatment needs to be done as well as giving them a reasonable idea of what to expect after the cleaning is finished. A price is agreed upon BEFORE any work is done and there are no hidden fees.
- What education and/or training do you have that relates to your work?
We are IICRC certified (Institute of Inspection Cleaning and Restoration Certification) in Carpet and Upholstery Cleaning