FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I will work with you on the fee schedule. Some people need a small task completed by tomorrow. Others have a project in mind, but are piecing together a small budget. I am flexible either way. Try to be as clear as possible, and I will do the same.
- What is your typical process for working with a new customer?
Online 2 Offline conversion is the #1 hangup for most businesses. A prospect finds you online and is hit with a first impression. Can you solve their problem? If not, then there is no way they will pursue your business offline. Communication is key. Once I have some direction, I put together an overview and maybe some test content. All I'm looking for at this point is feedback to let me know I am on the right track. After that, I get to work. When a version is ready, you'll get a chance to review it. There are usually a few edits until we narrow down a final version. Over time, your needs might change. You can always email me down the road to adjust the content.
- What education and/or training do you have that relates to your work?
I was a member of the honors college for writing at uMass Amherst. CEU's in Copywriting, b2b (business to business), social media marketing, email newsletters, money-making websites, curriculum development, and persuasive writing... My background is in health & fitness, marine science, and the military.