FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer varied services and all projects are unique. It's difficult to have standard pricing because every piece of land and every project is unique. Some lots are very flat with no obstructions, some are on extreme slopes with adjacent buildings nearby. Every job is custom and we take the time to price every job individually.
- What is your typical process for working with a new customer?
Our typical engagement with a new customer includes a phone call to discuss job requirements (scope) and to acquire photos of the area where work will be done on-site. Most importantly, we assess the client's requirements to make sure it is a fit for our company. We also provide on-site estimations free of charge, when possible. After project scope is determined, we will go out and take specific measurements and determine slope of lot. We will then create a refined quote for the job and either call / email the job details to the client. After the client agrees to green light the project, we will order the materials specific to the job and schedule a date for installation. We will follow up at every chance and always allow the client to be involved in the process. After the job is complete, we want to hear the customers feedback. Remember, all of our work is guaranteed!
- What education and/or training do you have that relates to your work?
Over 30 years experience in the general construction industry. We specialize in concrete flat work and footings and foundations. We are also certified Allan Block installers. Owner has BaSc degree in Business Management and was practically raised in the construction industry.