FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our standard pricing is based on several things, which includes the square footage of the property, whether it is residential or commercial. Its also based on the amount of work involved. RESIDENTIAL PROPERTIES: Basic cleaning involves, cleaning kitchen, bedrooms, bathrooms, mopping, vacuuming, wiping or shining appliances, dusting and removing trash. COMMERCIAL PROPERTIES: cleaning reception and work area, kitchen, vacuuming, mopping, dusting, trash removal. Other EXTRA quotes that are separate, because they are time consuming are given such as: The Oven, Refrigerator, Window wash, Removal of furniture, Attic Cleaning, or Shed Cleaning.
- What is your typical process for working with a new customer?
Our typical process is having the first initial conversation over the phone, setting up a time for meet and greet, a consultation, a viewing, and an agreement on the quote for the job or jobs that need to be done. After the agreement is made, and the date of service has been established, and method of Payment is established. Then we will set up to complete all task and get the job done.
- What education and/or training do you have that relates to your work?
Montez has in-service once a month, educational interactions, and educational videos of the services we perform, in order to perfect our services and jobs.