FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing depends on the services provided. Please reach out to us and we can provide you with a quote.
- What is your typical process for working with a new customer?
When installing an HVAC system in your home, it is extremely important that the system is sized properly. And this process begins with a professional load calculation. An HVAC system that is too small will have to work overtime to get your house to the proper temperature, and an HVAC system that is too big will cycle on and off far too frequently, greatly reducing its efficiency. Our expert HVAC installation specialists will take measurements before installing your air conditioner so your new system can heat or cool your home as efficiently and effectively as possible.
- How did you get started doing this type of work?
In 1971 Seth Fallaw began servicing AC systems while stationed in Puerto Rico. After twenty years of service in the Navy, Seth and his wife, Jean, moved back to their hometown of Gilbert, South Carolina and founded Fallaw's Heating & Air Conditioning in 1978. From 2002 to 2017 their son-in-law, Pat Cockrell, and daughter, Tammy, oversaw operations of the company. In 2018, forty years after Seth founded the company, his grandson, Patrick Cockrell, took over as President and CEO. Patrick started his career by going on service calls with Seth over 20 years ago.