FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do our work right, regardless of the exact pricing outcome. Performance, Education, Neatness, Reliability and much much more... matters more than saving a dollar or two. That being said, proper design often saves our clients lots of hassle and additional costs over the lifetime of a system... and leads to great long term client relationships
- What is your typical process for working with a new customer?
Ask, listen, understand, design, plan, deliver, educate, follow-up & thank. Plus a few more steps & details :-)
- What education and/or training do you have that relates to your work?
NABCEP certification. Never-ending learning. Common-sense. Honestly. etc.