FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Because our investigation services are not what you would consider "standard services" we do not offer a standard pricing system. Every client has different needs, so it all varies. We do however offer flat rate prices on our background checks, asset searches, criminal and civil background checks as well as tenant and employee screenings.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer is to find out the following information: Who do they need investigated What are their goals of the investigation Why do they need the investigation done What is their budget and when do they want the investigation started This can be done online, over the phone, via e-mail or direct meeting face to face. We try to encourage our clients to give us all the information they have, even the smallest detail on the person they need investigated. The more information we have, the better results for our clients.
- What education and/or training do you have that relates to your work?
We are fully licensed, bonded and insured and comply fully with the Michigan state laws. We hold Bachelors degrees in information technology and Computer Forensics as well as many certificates including the highly coveted CISSP