Memo's Maids

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Introduction: Our number one goal is you! Without the customer there is no business. You are the most important attribute to us, and therefore, we aim to meet your needs. Our goal is to cater effectively to each and every client; we understand that every person's requests will differ, we customize our cleaning solutions based on each client and their own requests and specific cleaning demands. We offer commercial and residential cleaning services with affordable and quality solutions. We simply love to clean! What makes us happy is making you happy about your space being kept tidy and neat. We offer free consultations and estimates, exceptional quality and affordable services you can't beat! So put down that mop, and let us handle the slop.

Overview

Hired 9 times

4 employees

7 years in business

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Specialties

Cleaning method

,

Reviews

2.5

8 reviews

5

25%

4

13%

3

0%

2

12%

1

50%

Ashley E.

Apr 3, 2017

Honestly the best cleaning service I have ever used. Very professional & on time. & everything sparkles when it's done by them

Samantha L.

Apr 3, 2017

I just started using this company. Two friendly professional ladies showed up on time, they cleaned everything I asked and then some. They are respectful hard workers, and I will definitely continue to use them on a weekly basis. I highly recommend this company to anybody! It is worth every dime. I no longer have to worry about cleaning they take care of it all for me.

Memo's Maids's reply

Thanks Sam, look forward to cleaning at your place every week, appreciate you business as well.

Jaimie R.

Jun 26, 2017

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Hired on Thumbtack

I'd put no stars if that was an option. I can't even review the end product because no one showed up. Got a message early in the morning (6am) that they would be here between 10:30 and 11am, but no later than 11am instead of the 10am we had scheduled several weeks ago. That time came and went. Sent a text to Mirinda a little after 11am and got no response. Waited a little longer just in case we had a time zone mix up. 12pm comes and still nothing. Decided to call and see what was going on, but it went straight to voicemail. No idea what happened. Not only is this extremely unprofessional, but it also puts me in a huge bind now as I have wasted a ton of time and effort with prep for this and I have another pro scheduled for another service that is directly affected by this no show. Do not waste your time with this company/pro!!! Hire someone else!!! Updated: 6-26-17. I wasn't going to update this, but after reading the response from the Pro, I am setting the record straight. Mirinda called me late Saturday night to tell me she had an allergic reaction and that while she was at the ER someone broke into her car and stole her phone. She offered to come the next day and clean. I said that would be fine and that I'd be willing to change my review upon completion. She was supposed to come at 12:30pm. That time came and went with no calls or texts from her. I sent 2 texts and called the number that was supposed to be her husband's phone that she had called me from. Heard nothing. I get on Thumbtack today to respond to another pro who I contacted and see that the Pro name has been changed. I click to see what is up and see that she has posted a reply to my review. Suddenly now it is pink eye and not an allergic reaction and it is my fault for expecting someone to contact me if they aren't going to show up as scheduled?

House Cleaning

Marianne W.

May 8, 2017

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Hired on Thumbtack

I'm very pleased with how this company's employees cleaned and would welcome them back for future service.

Memo's Maids's reply

Thank you Marianne it was truly a pleasure working for you ma'am and God bless you always <3

House Cleaning

Diane S.

Jun 10, 2017

Show up when you say you're going to and actually finish the entire job ALL AT ONCE! FOLLOW through or you will lose even more clients.

Memo's Maids's reply

and you are?

House Cleaning

FAQs

What is your typical process for working with a new customer?
When I hear from a new client, I try and gather as much info as I can to best assist them. I speak to each client and listen to what they are requesting, get an idea of job details, size of house, location, and requests they have and together we develop the best pricing solution and schedule a day that works for both parties as well. I cater to each client and their specific needs. We look forward to making your space shine!
What education and/or training do you have that relates to your work?
BA in Organizational Management from Forbes Professional School of Business at Ashford, with a minor and specialization in human resource management. Over 5 years of management experience, and over 10 years of work experience all together.
How did you get started doing this type of work?
Well, from a young age I simply loved to clean. I am also an Army vet who is disciplined and used to making and maintaining a spotless space. I worked as a manager right after H.S. graduation, as well as supervised for the USPS which always entailed ensuring a consistent clean & organized environment for customers & employees. After years of hands on work experience I pursued and obtained my BA degree in Organizational Management. Now I have the education, experience, and the passion continues with my great cleaning business I worked so hard for and love! You'll love it too!