ProShield Painters

Hanover, MA

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About this pro

ProShield Painters provides interior and exterior painting services throughout Boston's South Shore. We are an Angie's List super service award winner and customer satisfaction is of paramount importance to us!

Location

Hanover, MA 02339

Years in business

8

Number of employees

15

Reviews

2 Reviews
  • Laura C. Dec 14, 2015
    Bruce was extremely reliable, professional and so easy to deal with. Answered all my questions, completed the job in a timely manner and very honest. I felt comfortable having him in my house. We will definitely have him back to paint the downstairs.
  • Robert D. Dec 14, 2015
    Bruce Wheeler did two jobs for us. He painted our interior and exterior of our primary residence in Milton. His work was on time and there were not any overruns. His communication was outstanding. Always letting us know ahead of time when they would be working. We have a family place in Falmouth as well. It was in need of a new roof and garage. His estimates beat local roofers and the quality of the job was excellent. Excellent communication and his estimates were always on. I would highly recommend him to my friends and family..

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Each project is quoted based upon the amount of time and material it will take to produce a quality and lasting project. Every quote is based on exactly what is required, no more and no less.
What is your typical process for working with a new customer?
A convenient time is scheduled to review the interior or exterior project. I record detailed notes based upon what my prospective client wishes to have accomplished. I typically deliver a detailed proposal and warranty (2 year) within 48 hours. I generally follow up once a few days to later to confirm receipt and to ask for questions and/or feedback. I don't believe in continued contact as my prospective clients either want to do business with my company or they don't. I am awarded over 80% of the projects I compete for so I sense that this approach is effective.
What education and/or training do you have that relates to your work?
I hold a degree in business and have 25+ years in Corporate America which tends to set me apart from the majority of my competitors. I value my client's time and feel that effective communications and setting of expectations are critical to a successful project.
What advice would you give a customer looking to hire a provider in your area of work?
Obtain anywhere from 2-3 quotes from licensed and insured providers.