FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Erica Taylor Tax Services prices are affordable and competitive.
- What is your typical process for working with a new customer?
When working with new customers, I want to get to know them and their individual situation. This process will determine if we can work together now and in the future. Once we have mutually agreed to work together, I will request your email address so I can send you an invitation to our secure online client portal for you to upload your documents to. Once I receive notification that your documents have been uploaded, I will begin working on preparing your tax return within the next 24 hours. Any questions or missing information will be communicated to you by email within 48 hours or beginning your tax return.
- What education and/or training do you have that relates to your work?
I have a bachelor of science degree in accounting and currently pursuing a masters of science degree in accounting.