FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At your Place: we provide a standard computer service based per hour at $119.99 with an increment of 15 Minutes after the first hour. At our Shop: We offer a complete system diagnostic for $60.00, if you repair the computer with us the $60.00 is waived, in other words is a free diagnostic with the repair
- What is your typical process for working with a new customer?
New Residential Customer: Provide a complete analysis of the system to ensure that the repairs will last and no other problems will arise after the work is completed. We take the time to test software and hardware on your computer system. New Business Customer: We offer a Free complete network analysis to better serve your business and make recommendation based on the current infrastructure.
- What education and/or training do you have that relates to your work?
Our technician are accredited computer service professional. Microsoft, CompTIA, Computer Forensics, Networking, security and Server operating system.