FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We come to your house for $50 and quote any job you want us to quote. We can start the work right away. We also give a special rate of $108 per hour for gas, pellet and oil cleaning services. Our standard rate is $130.00 per hour. We are very proud of the service we provide for that rate. I always say, "you don't know what you don't know." The biggest concern when you have someone in your house is not about how much they charge per hour, it's about whether or not you can trust them. We are a company that you can hold to a high standard and trust with all your heart. We also answer our phones 24/7, so you will never get an answering service; you will get a Paradigm Employee.
- What is your typical process for working with a new customer?
All you have to do is call and talk to one of our dispatchers. We'll put you on the schedule, and we'll give you a call when we are on our way, saving you time!
- What education and/or training do you have that relates to your work?
I am licensed and registered with the states of New Hampshire, Massachusetts and Maine.