Custom Computers And More

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Introduction: Computer repairs starting at $29.99 (plus parts if applicable) and NO HOURLY FEES! Computer won't boot? Getting a bunch of error messages? Broken laptop screen? Windows 10 issues? Whatever the issue is, let's get you back up in running. Most repairs completed within 24 hours. Also, custom PC's available starting as low as $325, and 0% financing is available on all units and repairs over $100. Let's face it; our devices have become a big part of our lives. Whether in a desktop or squeezed into a phone, our computers keep us going, keep us informed, organized, and entertained with little effort on our part. Unfortunately, these devices have to be maintained properly to continue working. When things go wrong and we need help fixing the issues, our only options used to be to call someone that would charge $100 to show up and $99 per hour, or we would have to go to the store, wait in line, and then leave our products in the hands of strangers for weeks at a time only to find out that expensive protection plan won't cover the repairs needed for your device? As a former Microsoft employee, my training is always ongoing and up to date as I still and always will have access to employee training programs such as Microsoft Partners and Microsoft's Expertzone. What I apply today is what I learned yesterday. As of 2017, I am an IT student as well, so I am always learning new and better ways to serve you all and provide that quality service you deserve. If you want your item fixed right the first time within a day or two and you don't want to break the bank to do it, we have something in common. That is why I am here. Saving people money is great, but the best feeling comes from the follow up email when I get the message saying "...yes, everything works great, written from my now-working computer...".

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Brandon Sims

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Generally, repairs and maintenance start at $29.99. There are NO hourly fees. Most repairs do not need additional parts, but for those that do, you will pay just that; the actual cost of that part.
What is your typical process for working with a new customer?
Upon making contact, I will get what information I can about the device before I travel to the customer's home to pick up the device. Most repairs are completed within a few hours, but I always take pictures and keep customers updated on the progress of the repair. Once complete, I arrange a good drop off time. I drop off the working computer, collect my pay, and then make sure the customer has my contact information if he or she ever needs help in the future.
What education and/or training do you have that relates to your work?
I have only recently enrolled in school for IT. However, most of my training comes from having worked for Microsoft and now working for Apple. The training I received was direct, much of the same material that is sent to schools for others to learn through college. Being an insider, my training is far more in depth, and I have continued access to all new training from both mentioned companies. I am thrilled to be in school, but am even happier knowing that my knowledge of computers and network support comes from the most up to date sources and not just from a degree obtained years and years ago.