713 Cleaning

Katy, TX

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About this pro

How does your business stand out?

We at 713 Cleaning have experience and resources to provide a professional cleaning service

What do you enjoy about the work you do?

Working for several years in Houston area, we enjoy the relationship that we establish with our happy customers.

Location

Katy, TX 77450

Background check

Complete

Years in business

2

Number of employees

10

Times hired on Thumbtack

353

Reviews

140 Reviews
  • Thumbtack Customer Aug 17, 2017
    This is a great outfit and fantastic service. I am definitely using them again
  • Thumbtack Customer Aug 16, 2017
    Excellent job and will continue to work with them in the future.
  • Sue L. Aug 14, 2017
    House Cleaning
    Verified Review
    Responded to me within 10 minutes
  • Ashlee H. Aug 8, 2017
    House Cleaning
    Verified Review
    A 2 person team showed up a little late but it was raining and they said they had a little trouble finding my apt. They did a good job; it only took them a little more than an hour. They were friendly and asked me to check to make sure all was well. Overall a good experience.
  • Thumbtack Customer Jul 30, 2017
    They arrived on time, explained what was going to be done, did what they said they would do, and finished when they were scheduled to be done. Thorough cleaning - will hire them again.
  • Thumbtack Customer Jul 28, 2017
    Great for move-out, and reasonably priced.
  • Thumbtack Customer Jul 27, 2017
    Arrived late. Not very friendly. Did a mediocre job.
  • Thumbtack Customer Jul 18, 2017
  • Rachele F. Jul 15, 2017
    House Cleaning
    Verified Review
    Excellent job!!
  • Chris W. Jul 8, 2017
    House Cleaning
    Verified Review
    Good and timely service. A+++
  • Aimee H. Jul 6, 2017
    House Cleaning
    Verified Review
    Amazing work
  • Thumbtack Customer Jul 2, 2017
    I had a move-out clean, as I am selling my house. The team sent did not seem to speak English, and, therefore, did not follow verbal directions / requests. They were also really rough on my blinds and seem to have broken two of them. They also knocked their vacuum pack up against my walls and left dents and marks in a couple places. The younger one of the crew did a fantastic job scrubbing / cleaning the upstairs. The older one of the crew handled the kitchen and did not seem to do as thorough a job. Overall, I am satisfied with their work, mostly because it meant I didn't have to do the detail cleaning myself, but I probably would not hire them again.
  • Thumbtack Customer Jul 1, 2017
    I'm not blown away, but they're good.
  • Jo S. Jun 22, 2017
    House Cleaning
    Verified Review
  • Thumbtack Customer Jun 16, 2017
  • Tyler G. May 29, 2017
    House Cleaning
    Verified Review Updated
    Amazing job! House looked brand new when I got home from work!
  • Verified Review
    Great work! House was extremely clean.
  • Verified Review
    Amazing job! House looked brand new when I got home from work!
  • Roma P. May 23, 2017
    House Cleaning
    Verified Review
    Amazing work! They definitely exceeded my expectations. I will definitely call them again for future cleaning.
  • Kevin S. May 16, 2017
    House Cleaning
    Verified Review
    Easy transaction, cleaners showed up and did what was agreed upon. No issues encountered, wouldnt hesitate to use them again.
  • Heily H. May 11, 2017
    House Cleaning
    Verified Review
    The service was good, but the shower and blinds could be better... I still have dirt in my blinds and mold in my shower after the cleaning. (They told that you don't have the proper liquid to remove it).
  • Herard C. May 10, 2017
    House Cleaning
    Verified Review
    Excellent service .
  • Vincent H. May 9, 2017
    House Cleaning
    Verified Review
    Elio was very responsive. But his crew did not do a great job. Bathrooms has streaky mirrors, baseboards were not cleaned. Windows still had stickers on them even though I specifically asked to have those cleaned. All that said, I was happy that when I voiced my concerns, Elio responded immediately and sent his crew back to make things right. Close call. But things turned out well.
  • Sherry L. May 9, 2017
    House Cleaning
    Verified Review
    It was good.
  • Michelle G. May 8, 2017
    House Cleaning
    Verified Review
    They did a great job and cleaned everything from top to bottom.
  • Rachael M. May 5, 2017
    House Cleaning
    Verified Review
    Great job when I was looking so last minute!
  • Sivan B. May 4, 2017
    House Cleaning
    Verified Review
    VERY NICE PPL AND SERVICE
  • Angela E. May 2, 2017
    House Cleaning
    Verified Review
    I came home to a beautiful and super clean house after having my baby and I will def use them again!!
  • Lime I. May 1, 2017
    Commercial Carpet Cleaning
    Verified Review
    Great job cleaning carpet in our offices!
  • Samia M. Apr 27, 2017
    House Cleaning
    Verified Review
    713 Cleaning was great! They communicated through the whole process and did an awesome job on the cleaning. I would highly recommend.
  • T. D. Apr 21, 2017
    House Cleaning
    Verified Review
    Good cleaning, mediocre business
    I was satisfied with his service.
  • Angela R. Apr 19, 2017
    House Cleaning
    Verified Review
    Another Satisfied Customer!
    My first time cleaning with 713 Cleaning! Had a wonderful experience. I had a deep house cleaning and they took time to detail every area I pointed out. Was very satisfied with the work. I like that the owner came by after the job was finished to ensure satisfaction. That was an added bonus. I will be booking 713 again in regular rotation, and I love that their online platform has the convenience for scheduling, payment, etc. I would definitely recommend their services!
  • Andie T. Apr 15, 2017
    House Cleaning
    Verified Review
    Fantastic Job
    Reviewed on Yelp too, but Elio and his team were amazing. They took a house that needed a lot of cleaning from the previous owner to a house that I could probably have moved into that same day. This was a tough job with a lot of hard work. Elio and his team did an amazing job for a very reasonable price. I would definitely hire them again.
  • Brittany A. Apr 14, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Excellent job. Needed a move-in cleaning, no issues found. Would use this service again.
  • Van T. Apr 12, 2017
    House Cleaning
    Verified Review
    I booked for a deep clean in my one bedroom apartment. During the booking process I was notified that crew may be 1 hour late due to traffic. My booking was at 1, the crew did not show up until 2:20. Elio did call to notify that his crew were going to be late. The chemicals used were very strong, I had to open the patio door to let in fresh air and it left a film on the countertops and floor. My apartment was in a dire need of a deep clean, and I'd say it was 80% clean, they missed a few spots when it comes to dusting like my picture frames on the wall and my Keurig station. They did ask me at the end of the booking to walk around the house and check their work, but I didn't discover those areas until later. I gave a poor review because the cost for the deep clean session was way too high for the quality of work that was performed.
    Elio M. Apr 15, 2017

    Van thank you for your feedback, • I really apologize for the delay it was a very stormy day in Houston. I called you in advance to let you know we were behind. • We use domestic product like Lysol, Windex, Bona and Clorox. • We have a 24 hours re-clean policy and you never call, text or email to let us know you were not satisfied. We did your job on 4/10/17 and you wrote this review 4/12/17. We cannot address an issue if we are not aware of it. You can visit our website under the 'About Us' for more details about our policies: https://www.713cleaning.com/about-us/ Have a wonderful day

  • Tyler R. Mar 31, 2017
    House Cleaning
    Verified Review
    Two thumbs up
    I ordered a deep clean and that's what I got. They did a good job.
  • Robert A. Mar 31, 2017
    House Cleaning
    Verified Review
    Excellent Service in Montrose
    Elio and his team provided a great service and facilitated my move out of my apartment in Montrose! Would definitely recommend their services for move in/move out into an apartment or home.
  • James E. Mar 30, 2017
    House Cleaning
    Verified Review
    Great Job
    Rough construction clean. outstanding job
  • Ashley G. Mar 28, 2017
    House Cleaning
    Verified Review
    Met our needs
    Provided services exactly as described. We are a family that has had many life stressors this past year and could not keep up with the cleaning.
  • Jean D. Mar 27, 2017
    House Cleaning
    Verified Review
    Lacks flexibility
    This company lacks the flexibility that I would like. They charge by the square footage of your house as reported by HCAD. I only wanted a portion of the house cleaned and there were unable or unwilling to quote a price other than cleaning the entire house. I cannot rate their actual service as I did not have them clean my house.
    Elio M. Mar 27, 2017

    Jean, thank you for your feedback. These are the facts: -We are offering a cleaning checklist for a flat rate. -We sent you a quote based on inaccurate information provided. Your house was bigger. -We called you to clarify the situation, but you just wanted to cancel. Have a wonderful day!

  • Debra B. Mar 27, 2017
    House Cleaning
    Verified Review
    Immaculate
    Absolutely immaculate, I would use them again!
  • Katie D. Mar 25, 2017
    Carpet Cleaning
    Verified Review
    Great! My carpet looks amazing/brand new. I had some narly stains and they are all gone!
  • Tina M. Mar 23, 2017
    House Cleaning
    Verified Review
    Thumbs up!
    My two bedroom, one bathroom apartment was deep cleaned today by 713 Cleaning and I am very pleased with the results - my home looks great. I highly recommend this service!
  • Gilbert H. Mar 22, 2017
    House Cleaning
    Verified Review
    move-out cleaning
    Eliot was punctual and very communicative - he and his team did a great job
  • Mark G. Mar 22, 2017
    House Cleaning
    Verified Review
    Great service
    Professional and prompt
  • Josephine T. Mar 19, 2017
    House Cleaning
    Verified Review
    Amazing job!
    Eliot and his team did a wonderful job. My house was cleaner when they were done than when we originally moved in.
  • Cora V. Mar 17, 2017
    House Cleaning
    Verified Review
    Move out move in cleaning
    We had move out/in cleaning to prepare our house for sale. The blinds were still dusty but everything else was great. Elio was more than happy to resend the girls.
  • Phil T. Mar 13, 2017
    House Cleaning
    Verified Review
    Move out
    We requested a move out cleaning and they did a wonderful job.
  • Logan L. Mar 7, 2017
    House Cleaning
    Verified Review
    Excellent work
    Despite the late arrival to the scheduled appointment, they did a fantastic job cleaning. They performed an outstanding move out clean which ensured a return on my deposit. Very greatfull of the job done and would highly recommend.
  • Scott S. Mar 4, 2017
    House Cleaning
    Verified Review
    Great Cleaning Service
    713 Cleaning was the best cleaning service I have ever used would recommend them to anyone that wants a top notch cleaning service I will be using them once a month.
  • Teryni B. Mar 4, 2017
    House Cleaning
    Verified Review
    713 Cleaning Review
    Good job cleaning. Competitive pricing.
  • Jin N. Mar 2, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Excellent job
    Excellent job. Above and beyond what was asked. Much appreciated
  • Heather Y. Mar 2, 2017
    Move-in or Move-out Cleaning
    Verified Review
    great service
    The lady showed up and cleaned thoroughly.
  • Cathy S. Feb 24, 2017
    House Cleaning
    Verified Review
    Excellent work, professional and very polite cleaning crew!
    Eliot and his team were amazing. I hired them for an apartment move-out and they did an incredible job. The job was much greater than I anticipated, and Eliot quoted me an additional cost on the spot and it was completed in just a couple of hours. Extremely professional, polite and hard workers.
  • Anne Q. Feb 21, 2017
    Carpet Cleaning
    Verified Review
    Well Done
    The carpet was very clean! The technician was pleasant and thorough. The only complaint was that while it was only supposed to take four hours to dry, it took over 12 hours.
  • Cat L. Feb 19, 2017
    House Cleaning
    Verified Review
    Good quality service
    The service we received was great, especially considering that it was done late in the day. The two women that showed up were focused and hard working. They did forget a couple of minor things, like throwing the trash out, as I believe it was part of the check list. They also missed the microwave but not a big deal. There was no need to make them come out again, for such minor things. My husband and I do intend to use their services again and will make an effort to make it earlier in the day. If the quality service continueskills to be good, we plan on using them on a regular basis.
  • Donna D. Feb 6, 2017
    House Cleaning
    Verified Review
    Don't think I will try them again.
    I ordered cleaning since I had just gotten out of the hospital and had mobility restrictions. I wanted only my living area and bathrooms cleaned. I also order pet care since I have dogs and cats. I also had boxes stacked about since we were taking down the christmas decorations and I had not had anyone that could put them in storage yet. They told me they checked my house and since it was a 3 bedroom house they would have to increase the price, even though I had no intention of having them clean the bedrooms, just the bathrooms. When they came out, they could not speak english and I was trying to tell them that all I wanted was my tile floor in the living room cleaned since I still had all the boxes around. Then a gentleman came and he said they could not clean the floor because there was pet urine. I explained that I had health issues and did the best I could but that I was restricted in mobility and that was why I wanted them in the first place and i did order pet care. He said he would help me find someone to help me clean but I never heard from anyone. AND they still charged me for doing NOTHING!!!!!!
    Elio M. Feb 6, 2017

    Donna, we are sorry for the inconveniences, but what you said is not accurate. • You never tried our service, we refused to provide service. For health reasons, our teams cannot clean blood, feces, vomit or urine from animals nor humans. Since you have several cats and dogs inside your house, the floor was very sticky for the high concentration of urine. • It was not just urine, it was also feces all over the place. • You never ordered “pet care” you just choose “I have pets” on Thumbtack form. You never mention the urine and feces issues in your house. • We didn’t charge you for a service we never did. We canceled your job in our system, once a job has been canceled we are unable to charge. Have a wonderful day!

  • Paige P. Feb 6, 2017
    House Cleaning (One Time)
    Verified Review
    Wonderful experience
    713 Cleaning did an excellent job, they were friendly and I would recommend them!
  • Anita H. Feb 5, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Good job
    The job was done perfectly and I am completely satisfied!
  • Sandie W. Jan 27, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Great Company!!
    Excellent service. Very kind and concerned people. They did a perfect job on my move out cleaning service.
  • Paul B. Jan 20, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Great Work
    Great Job, would use again.
  • Jasmine N. Jan 19, 2017
    House Cleaning (One Time)
    Verified Review
    Excellent!
    I have had them for move in cleaning services. They are by far the best cleaning service ever! They take pride in their work and they are very efficient! Thank you for all your hard work!!!
  • Stacy S. Jan 17, 2017
    House Cleaning (One Time)
    Verified Review
    Good basic cleaning
    My cleaning girl arrived pretty close to on time. I was able to stay in my apartment while she cleaned and left to go workout for the last part. Everything was spotless minus one corner in my bath tub but overall, I trusted her and she did a good job.
  • Lucy P. Jan 16, 2017
    House Cleaning
    Verified Review
    Great company!
    We are very pleased with the cleaning service we just received. We will be using 713 for our regular cleaning service. Everything was very clean and organized. We had used a different company previously and the 713 did a better job! Thank you!
  • Will B. Jan 12, 2017
    House Cleaning (One Time)
    Verified Review
    Good
    Great service and pricing!
  • Allan W. Jan 5, 2017
    House Cleaning
    Verified Review
    Very pleased!
    Very good personal service! The crew was fast and efficient and we are happy with the results.
  • David S. Jan 4, 2017
    House Cleaning (One Time)
    Verified Review
    Excellent Job
    Despite a hiccup with the start time, they truly did an excellent job. I don't feel it's fair to drop a star after seeing the cleaning results they completed. An excellent job and Eliot was attentive to the project.
  • Jennifer B. Jan 3, 2017
    Move-in or Move-out Cleaning
    Verified Review
    Great price and service!
    Great communication and service from a professional crew!
  • Abhay K. Jan 2, 2017
    House Cleaning (One Time)
    Verified Review
    Excellent Service!
    Excellent service! I needed to order cleaning services at short notice and they were able to find a slot, and book promptly. The cleaner came on time and was very professional. Due to time constraints, the owner pitched in himself to get the apartment cleaned. Shows their commitment to work! They are flexible about cleaning only a few rooms in the apartment if needed and adjust the rate accordingly.
  • Erika C. Dec 30, 2016
    House Cleaning (One Time)
    Verified Review
    Great results
    Move out cleaning... great job
  • Hollie C. Dec 29, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Great Experience
    Move out cleaning was thorough and they were prompt. We also had the carpets cleaned and they also did a great job with that. We would highly recommend.
  • Bill F. Dec 28, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Responsive Service, Room for Improvement
    Good job on interior windows, floors still had a few footprints here and there, missed one bathroom and the laundry room. If we had been present we would have provided more timely feedback. Otherwise the move in cleaning was reasonably well done. Followed up with owner and he promised to return next week for a touch up on the missed areas.
    Elio M. Dec 28, 2016

    Bill Thank you for your feedback. Sorry for the few footprints it was me walking on your property supervising the job. I noticed as new construction house, there were so much dust and fine sanding particles floating in the air, this is a situation when more than one clean is needed in order to flush out the dust. We will come back and retouch the areas that don't meet your expectations at not charge. We work hard in order to provide 100% costumer satisfaction. If you have any question please let me know Have a wonderful day! Elio

  • Chenyu Z. Dec 28, 2016
    Carpet Cleaning
    Verified Review
    Satisfied
    They were on time and were reasonably priced!
  • Andrew G. Dec 26, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Move out clean up
    Service was great. Will use again!
  • Martell W. Dec 20, 2016
    House Cleaning (One Time)
    Verified Review
    Post Construction Clean
    The ladies did a good job.
  • Margaret W. Dec 17, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Move out clean
    Very nice staff that worked efficiently. Good communication with Elio throughout the job. Easy online payment option.
  • Atousa N. Dec 14, 2016
    House Cleaning (One Time)
    Verified Review
    Average
    The owner is a very nice gentleman and is happy to take that extra mile to keep his customers satisfied. They do a good job cleaning and dusting windows' blinds but do not vacuum under the furniture or clean furniture legs which is a downside for me bc I have a pet. They did a fantastic job cleaning inside my cabinets (extra service) and also my shower glass door. Other than the door, I was not thrilled with my bathrooms, however. Overall, I gave a 3 because the cleaners weren't as thorough as I expected. My guest bedroom's furniture was not dusted at all (was pretty dusty) and I am not sure whether it was even vacuumed. Finally, I appreciate fitting me in their schedule on short notice.
  • Candice R. Dec 14, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Very easy to work with
    We used 713 for move out services and they did a super job! They were very easy to work with and schedule, so that made the process very easy during a stressful time of moving to our new home! And i think their pricing was very competitive and fair. I would definitely recommend them and use them in the future.
  • Altamash R. Dec 12, 2016
    House Cleaning (One Time)
    Verified Review
    Good service
    Did a very good job and has good pricing
  • David D. Dec 12, 2016
    House Cleaning (One Time)
    Verified Review
    Great job!
    Hardworking efficient crew.
  • Grace C. Dec 10, 2016
    House Cleaning
    Verified Review
    Disappointed!
    Fair results for price I paid for deep cleaning blinds not cleaned tile floors not scrubbed or steam cleaned. Disappointed in results!
    Elio M. Dec 10, 2016

    Hi Grace thank you for your feedback, We are deeply sorry you feel that way, but we have to clarify this situation: 1. "Before my cleaning day" was an email sent days before your service to inform you our policy. "In order to do an efficient job, we appreciate if you will provide our Maids with a clutter-free environment." Even though this condition was not met, we did what we could in such difficult environment (Pillows,clothing,boxes,etc all over the place). 2. We have a 24 hours re-clean policy and you never call, text or email to let us know you were not satisfied. We did your job on 11/16/16 and you wrote this review 12/10/16. We cannot address an issue if we are not aware of it. You can visit our website under the 'About Us' for more details about our policies: https://www.713cleaning.com/about-us/ Have a wonderful day

  • Helen M. Dec 9, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Great job!
    Very professional, on time and did a great moving out clean for us. Highly recommended!
  • Kenneth H. Dec 1, 2016
    Move-in or Move-out Cleaning
    Verified Review
    713 Cleaning does great work at a great price
    713 is very detailed. I did a move out cleaning and their hard work got me my full deposit back. They are friendly and work fast. I highly recommend.
  • Simon L. Nov 30, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Move-out Cleaning
    713 Cleaning did an excellent job on my move-out cleaning. They were efficient and very nice. There was a schedule change on their part, but they were remained in contact with me throughout the day to provide updates.
  • Mark B. Nov 29, 2016
    House Cleaning (One Time)
    Verified Review
    Great job! Professional and thorough
    Great job! The cleaning team was very professional and thorough. Everything was cleaned very well. I highly recommend them.
  • Kelsey S. Nov 28, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Hire 713 Cleaning NOW!
    I could not have asked for better service from 713 Cleaning. The booking process was simple, and any questions I had were answered promptly. The rates were the best around, as well as the extensive list of things coveted for a move out cleaning. Afterwards, the apartment was spotless! It's so wonderful to see a lot of care put into a service. I would highly recommend 713 Cleaning!
  • Paula E. Nov 26, 2016
    House Cleaning
    Verified Review
    Great work!!!
    Great cleaning service!!! My house was pretty dirty and it was sparkling after the cleaning.
  • Linda B. Nov 25, 2016
    House Cleaning
    Verified Review
    👍
    Very nice thorough job. Pleasantly surprised.
  • Shwu H. Nov 24, 2016
    Move-in or Move-out Cleaning
    Verified Review
    713 move out cleaning
    713 was very reliable. Making the appointment online was easy, and they would call and email a few times to remind of the appointment. The boss Elliot is super friendly. The ladies were polite and good with their work. I highly recommend this company.
  • Lola S. Nov 22, 2016
    House Cleaning
    Verified Review
    They did a great job! Very impressed with the service they provided.
  • Rebecca S. Nov 22, 2016
    Deep or Spring Cleaning
    Verified Review
    Highly recommend
    Very professional and did an excellent job!
  • Veronica K. Nov 19, 2016
    House Cleaning (One Time)
    Verified Review
    No response to request for service
    No one responded to the request for service.
    Elio M. Nov 19, 2016

    Veronica, sorry for the inconvenience, our message quote says " 60 secs booking www.713cleaning.com/booking-page/ " this is the easy and fast way to get your cleaning services. We never received your booking, phone call or text requesting for service. Have a great day./

  • Sharon S. Nov 18, 2016
    House Cleaning (One Time)
    Verified Review
    The crew was an hour late arriving but otherwise did a great job!
    The crew was an hour late arriving but otherwise did a great job!
  • Carla M. Nov 15, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Excellent service
    Great job, detailed service. Left the house spotless. Very happy with them, would hire them again.
  • Jay J. Nov 15, 2016
    House Cleaning (One Time)
    Verified Review
    Excellent
    Excellent job. Online booking and payment is great. Would use again!
  • Danyelle O. Nov 7, 2016
    House Cleaning (One Time)
    Verified Review
    Excellent Cleaning Team!!
    The 713 Cleaning team arrived on time. Eliot explained beforehand exactly what would be cleaned since I requested a deep cleaning. The cleaning took approximately 3 hrs (including my refrigerator). After the cleaning, we did a walk-thru and I must say I was completely satisfied to see such detailed cleaning. The team cleaned my ceiling fans, cabinets, mirrors, large shower glass, vacuumed, mopped, etc... I would recommend this company to my friends and family. Great job!
  • Chad C. Nov 2, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Fantastic Cleaning Company!
    Elio and his team did an outstanding job for us! Our movers were behind schedule, mostly because we had to much stuff for them to move LOL, but he worked with us and around us to get the job completed! They did an excellent job and I recommend them for all services you might ever need! Very Professional and easy to work with!
  • Sharon R. Nov 1, 2016
    House Cleaning (One Time)
    Verified Review
    Great Job!
    They did a great job, were on time and cleaned everything on the list. Will use again.
  • Angela J. Nov 1, 2016
    House Cleaning (One Time)
    Verified Review
    How can I get the Quoted Price?
    I was never able to match the $59 3 hour price. Once I entered my address it was $59 for 2 hours. I declined.
    Elio M. Nov 4, 2016

    Angela, our quote message says very clear that we are offering a cleaning checklist for a flat rate, we never charge an hourly rate. Have a great day

  • Jenny P. Oct 28, 2016
    House Cleaning (One Time)
    Verified Review
    My carpet looks brand new again
    We got the full package House and Carpet cleaning. We are very satisfy, they have the right equipment for the job, on time and very professional. Awesome booking and payment online system. I will use them again on biweekly program.
  • Traci L. Oct 28, 2016
    House Cleaning
    Verified Review
    Good but not great
    The price was good and the cleaners were professional and pretty punctual. The house was clean but not sparkling clean with the whole cleaning smell I prefer. There were two of them and they were here right at three hours. I went through the house with the owner and things seemed fine.I asked him if he used bona on my floors and he claimed that he had. After they left- I had to wipe up some water i spilled on the floor and the towel I used was dirty- there is no way these floors were cleaned beyond vaccumming which was what i had suspected but the owner assured me when I asked that it had been done. also, I found some food still on the counter( they had moved something over and hadn't remembered to go back and clean under it. The real problem was the floors though and I won't be using them again because I pointed out ahead of time that my wood floors were my priority.
    Elio M. Oct 28, 2016

    Hi Traci, Thank you for your feedback. Here is our policy: 100% Satisfaction Guarantee! 1. We never leave the job site without 100% customer satisfaction. We walked together every room of your house (3,500 sqft 04 Bedrooms 04 Bathrooms 03 stories), I remember floor was still wet and you said "everything looks perfect" then we left. 2. We have a 24 hours re-clean policy and you never call, text or email to let us know you were not satisfied. We did your job on Monday 10/24/16 and you wrote this review 4 days later on Friday 10/28/16. We cannot address an issue if we are not aware of it. You can visit our website under the 'About Us' for more details about our policies: https://www.713cleaning.com/about-us/ Have a wonderful day!

  • Tim M. Oct 26, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Profficient Move Out Cleaning
    713 Cleaning completed move out cleaning on my previous property. They showed up promptly and did a thorough job of making sure everything was clean. I will use them again. Thanks!
  • Arlene P. Oct 25, 2016
    House Cleaning
    Verified Review
    Thanks 713 cleaning!
    We were very pleased with the service - they did a much better job than the last service we had. Next time I would prefer they use my vacuum as it lifts the nap of the carpet much better - but overall they did a great job!
  • Andrew M. Oct 25, 2016
    House Cleaning
    Verified Review
    A+ Cleaning
    Great service with a thorough cleaning. Very professional
  • Theresa B. Oct 24, 2016
    House Cleaning (One Time)
    Verified Review
    Great! Will use again
    Fantastic service! On time, detailed, quick. Thank you!!
  • Mary K. Oct 23, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Excellent service
    They did an outstanding job.
  • Nar G. Oct 15, 2016
    Move-in or Move-out Cleaning
    Verified Review
    On time
    On time and good..
  • Melissa G. Oct 13, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Great!
    They did a great job with the move out clean! Would definitely use again.
  • Sheila B. Oct 8, 2016
    House Cleaning
    Verified Review
    Excellent
    Excellent. Very thorough. I will continue to use them.
  • Daniel J. Oct 6, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Excellent Professional
    Professional - even came to the house the night before to apply cleaner to the oven. Left the house spotless.
  • Gay L. Oct 6, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Move out cleaning
    Great job. Very thorough. Arrived on time and finished early
  • Shailesh S. Sep 30, 2016
    House Cleaning
    Verified Review
    Good service
    Good service. On time and followed after completing it
  • Ashley L. Sep 30, 2016
    House Cleaning (One Time)
    Verified Review
    Excellent Service!
    Everything was perfect! They even sent before and after photos! Very professional... I highly recommend 713 cleaning!
  • Anderson K. Sep 27, 2016
    Deep or Spring Cleaning
    Verified Review
    Best cleaners at an affordable price.
    I was in need of a deep house clean with very short notice. 713 came through and did an amazing job. Elliot stopped by the day before to look at the rooms and details that were required. It was his pre-inspection. The next day he came with two of his cleaners and they took a messy and filthy home and turned it into a clean and fresh home. Elliot and his crew were very detailed and even when the cleaners were complete, Elliot went through and inspected every part of the house to make sure no dust was left behind. They were very prompt and were never in the way. 713 did an excellent job and I will definitely keep requesting their service.
  • Frances C. Sep 27, 2016
    House Cleaning (One Time)
    Verified Review
    Francisca was great, will hire again
    Francisca first came to provide an estimate, which I appreciated. Then she came the following week as agreed, and I think she does excellent work.
  • Michael N. Sep 27, 2016
    House Cleaning (One Time)
    Verified Review
    Excellent Experience
    They preformed a deep clean on my townhouse. First we did a walk-through to let me know of their plan and then another walk-through afterwards to show completed job. It was thorough and very professional.
  • Joseph M. Sep 26, 2016
    Deep or Spring Cleaning
    Verified Review
    Excellent company for busy people
    Super professional, they were on time. we were able to book and pay very easy. Their website is awesome!! Perfect for a busy person.
    Elio M. Sep 26, 2016

    Joseph, we are so glad that you like our online platform.

  • FRANK N. Sep 22, 2016
    House Cleaning (One Time)
    Verified Review
    Landlord of multiple houses.
    Excellent jobs. Very details in cleaning . I will definitely use 713 cleaning again and recommend 713 cleaning to my friends.
    Elio M. Sep 22, 2016

    Frank thank you so much i will be more than happy to work for your property management company

  • Laurell T. Sep 21, 2016
    Move-in or Move-out Cleaning
    Verified Review
    Above and beyond!
    I needed an older home cleaned so it could be leased. They were incredibly thorough, even going so far as to move appliances so they could clean behind. They also cleaned carpet that is probably 30 years old and it now looks and smells fresh. They are also very responsive to my questions and time frame. I will definitely use them again and I highly recommend their services.
    Elio M. Sep 21, 2016

    Hi Lauell It was a pleasure to work for your real state company, we can't wait to help you out again

  • Angela T. Sep 21, 2016
    House Cleaning
    Verified Review
    Great job, very thorough!!!!
    713 Cleaning did a great job and they were very professional. The owner walked through every detail of the cleaning beforehand . After, he did another walk through with me to make sure I was satisfied.
    Elio M. Sep 21, 2016

    Hi Angela Thank you so much for your words

  • Matthew G. Sep 16, 2016
    House Cleaning (One Time)
    Verified Review
    OK but Need Improvement on Window Cleaning
    Overall they did a pretty good job. It was nice they cleaned out all the dirt and bugs from the window sills. However, they did not do well on the windows (inside and outside).
    Elio M. Sep 17, 2016

    Hi Matthew: Here is our policy: 100% Satisfaction Guarantee! 1. We never leave the job site without 100% customer satisfaction. We asked your wife multiple times about the house cleaning and windows and she said: 'everything looks great!' 2. We have a 24 hours re-clean policy and you never call, text or email us to let us know you were not satisfied. We did your job on Monday 9/12/16 and you wrote this review 5 days later on Friday 9/16/16. We cannot address an issue if we are not aware of it. You can visit your website under the 'About Us' for more details about our policies: https://www.713cleaning.com/about-us/ Have a wonderful day! Eliot

  • Karen K. Sep 16, 2016
    House Cleaning (One Time)
    Verified Review
    Great Job!
    Eliot and his helpers were very professional and the house looks terrific. We had a deep cleaning and steam carpet cleaning. They dusted and wiped down everytging, including the top shelves in the closets in the master bedroom . We have 2 cats and a LOT of cat hair and they worked had to get it all out. The also cleaned all of the corners on the floor - down on his hands and knees! We would defiantly recommend Eliot and his team!
    Elio M. Sep 17, 2016

    Karen, thank you so much for your review. We look forward to help you again!

  • Vishaka K. Sep 8, 2016
    Apartment Cleaning
    Verified Review
    Good cleaning job
    The cleaning was pretty good, but since we had asked for a deep cleaning, we were surprised that we had to keep throwing in suggestions for where the cleaning could have been better. Otherwise, a good job. We were sent only one cleaner when initially we were told that we would have two cleaners. But she did a good job for being a single person cleaning up an entire apartment by herself.
    Elio M. Sep 8, 2016

    Vishaka thank you for your feedback.We have crews of two and one maids. For a property like your (01 bedroom and 01 bathroom) one maid can do the work properly. Thanks again for your business

  • Joe K. Sep 6, 2016
    House Cleaning (One Time)
    Verified Review
    excellent
    on-time, quality cleaning, professional, and very courtesy. above my expectations. will use them again
    Elio M. Sep 8, 2016

    Joe Thank you so much excellent review.

  • Sara S. Aug 29, 2016
    House Cleaning (One Time)
    Verified Review
    Very professional, timely and did a superior job on a SUNDAY. thanks 713!
  • Linda S. Apr 27, 2016
    House Cleaning (One Time)
    Verified Review
    I am very happy that we choose 713cleaning, they made easy for us, we would be able to book and pay on line super fast. They have awesome crew with the right equipment. I can use them again for sure. great Job!
  • Shannon P. Apr 18, 2016
    House Cleaning (One Time)
    Verified Review
    Eliot and his crew did an amazing job! We hired 713Cleaning last week after receiving a bid from them on Thumbtack, and I'm so glad we went with them. They arrived promptly for the service and the work was completed with the highest quality. I will have them back to our home and would recommend them to others looking for a house cleaning service.
    Elio M. Apr 19, 2016

    Shannon Thank you for your great review

  • Misty J. Apr 16, 2016
    Deep or Spring Cleaning
    Verified Review
    I am very satisfied with the service, easy to do the booking and payments. Highly recommended
  • Thomas M. Apr 15, 2016
    Deep or Spring Cleaning
    Verified Review
    Excellent job, great customer services
  • Roger C. Apr 15, 2016
    House Cleaning
    Verified Review
    I am very pleased with the service. Excellent Job!
  • Elsa V. Apr 9, 2016
    House Cleaning (One Time)
    Verified Review
    I can’t say enough about 713 cleaning their cleaning team are great! They show up on time otherwise somebody from the office call me with status. Wonderful job!
  • Karen B. Apr 9, 2016
    House Cleaning
    Verified Review
    Thank you so much to 713 cleaning who cleaned my house Yesterday. You exceeded all my expectations. This was my first cleaning and I have tell you that I'm looking forward to the next ones. Thank you so much again!
  • Roberta H. Apr 9, 2016
    House Cleaning
    Verified Review
    Honestly, I don’t like to clean who does? So I called 713 cleaning. They did it fast and professionally. Thank you for such a terrific job you did in my disaster area.
  • Meagan H. Apr 8, 2016
    House Cleaning
    Verified Review
    713 cleaning made my life so much easier! I was having a bachelor party the next day and they are amazing. They were so fast and professional. Even my toaster oven was cleaned out! My house sparkled. Excellent Job! Thank you!
  • Erna G. Apr 7, 2016
    House Cleaning
    Verified Review
    Great customer service. Very easy to work with in terms of scheduling. They have a friendly online platform that I could change the day of my cleaning a couple of days before, they also have cash free payment system that is very convenient. Great cleaning company
  • Christy M. Apr 7, 2016
    House Cleaning
    Verified Review
    Enjoy my weekends is priceless thanks Maria and Carla for pay attention to details, my house is a paradise after you clean my mess. Good job!
  • April G. Apr 7, 2016
    House Cleaning
    Verified Review
    My experience was terrific. I loved coming home to a spotless, fresh smelling home and being able to relax and spend time with husband and my two dogs. I would highly recommend
    Elio M. Apr 8, 2016

    April, Thank you for your support.

  • Towanda T. Apr 2, 2016
    House Cleaning (One Time)
    Verified Review
    713 cleaning will be my company from now on! They have an awesome online booking system, fast and extremely easy and have very affordable pricing. Maria was the young lady who cleaned my house, she was very friendly and did a great job. I look forward to a long relationship with them
    Elio M. Apr 2, 2016

    We at 713cleaning we'll be more than happy to serve you Towanda

  • Sandra V. Mar 30, 2016
    House Cleaning (One Time)
    Verified Review
    All I can say is that Maria and Carla were awesome!! It was the second house of the day that they had to clean, and they were so professional and thorough, I was impressed. They did a great job. I called 713 Cleaning’s manager and he told me that I will have them come clean regularly from now on. I have had three other maids come to my house before, and none of them have come close to doing as good of a job as these two girls have done.
    Elio M. Mar 31, 2016

    Thank you so much Sandra and welcome to 713 cleaning Family

  • Mabel T. Mar 18, 2016
    We are two working professionals, it is a pleasure to comeback from work and see my house spotless with a wonderful smell. Even my husband notices how good the service was, keep your home clean can be a hard but we no longer have to worry about it. Great job!
    Elio M. Mar 31, 2016

    Mabel, It is a pleasure to work for you. Thank you for your business

  • Christi J. Mar 17, 2016
    We have been glad to use 713 Cleaning after tried some other companies. They provided an excellent cleaning service. They keep me very well inform about my appointments and I love that we can review the cleaners after each cleaning service. Great job!
    Elio M. Mar 31, 2016

    Thank you Christi for your excellent review.

  • Claudia M. Mar 17, 2016
    I have used 713 Cleaning for several Months, and the maids have always been friendly, efficient, and very professionals. They have saved me a lot of time that I can use for other important things. Thank you!" – Claudia Maxwell
    Elio M. Mar 31, 2016

    Thank you Claudia for your business .

Q&A

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing system is very simple, flat rate base on number of room of your house. Depending of the number of bedrooms and bathrooms is the duration of your cleaning. Time, effort and supplies determine your flat rate.
What is your typical process for working with a new customer?
It is very easy go to our website and complete your booking, choose date/time and relax a professional team will take care the cleaning, our online platform is convenient, fast and secure.
What education and/or training do you have that relates to your work?
We have been in many seminars about cleaning products and techniques, but working for several years in Houston area gave us experience and knowledge to provide a professional cleaning service.
How did you get started doing this type of work?
We started as small family company growing as a fast pace due to a lot of effort, planing and happy customers.
What types of customers have you worked with?
We are working with commercial and residential customers. The city of Houston gave the opportunity to serve offices, small business, property management companies and homeowners.
Describe a recent project you are fond of. How long did it take?
We are located in southwest Houston where the average duration of a cleaning service is between 2-3 hrs depending of the condition of the property
What advice would you give a customer looking to hire a provider in your area of work?
My advice is try to get more value for the money you spend for cleaning services. Compare price vs Cleaning checklist offered.
What questions should customers think through before talking to professionals about their project?
Scope of work ( cleaning checklist ) Duration of the project Guarantee Who , when and how is going to do it?