FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every project is a little different. We ALWAYS offer FREE estimates for whatever project you are considering. It is important that we get a chance to meet with you and discuss your wants and needs. We never pressure you into something that wouldn't be the best fit for you. WE ALSO OFFER A FINANCING OPTION THROUGH 1st NATIONAL BANK in the form of a 0% for 12/mos credit card. We understand that everyone's budget is different and pride ourselves on finding the best option for you!
- What is your typical process for working with a new customer?
When you request an estimate from NCR Contracting here's what to expect: 1) Someone in the office will call you to briefly discuss your project. If it is something we can help you out with we will schedule a good time to meet at the site of the project. 2) The day before our appointment we will call to confirm that the time still works for you 3) On the day of the appointment, we will stop by, take some measurements, show you samples and a demonstration of our products. Then, we will give you an estimated cost to complete your project. 4) Once we have earned your business we will go over financing and payment options. 5) Typically, a 1/2 down payment via check or credit card (this includes the financing option we offer) is required to get your project started 6) Once the down payment is received we will order your materials right away 7) When materials arrive we will contact you schedule install and make sure all permits required are in order 8) Once the installation is completed to your 100% satisfaction final payment will be expected unless otherwise arranged 9) Follow-ups and quality checks will be made to ensure you're 100% happy with your completed project!
- What education and/or training do you have that relates to your work?
All of our installers are certified and experienced. We are a family based business with over 35 years experience in this industry.