FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Typically we price based on design and lights. Every light can have different pricing, if it it larger or smaller. We have a great price point for the quality of lights. All of our lights are heavy duty brass and beautifully American crafted.
- What is your typical process for working with a new customer?
We would like to set a time and day to meet and take pictures of the home, business, or blue prints. Thus allowing our design team to design 2-3 looks. Continued by a quote within 72 hours. Once the design is agreed upon a start day would be assigned and a deposit would be collected in order to lock in the desired dates of project. Once project has been completed and our customer is satisfied, the remaining balance would be collected.
- What education and/or training do you have that relates to your work?
We go to seminars, and all have had previous experience. As well as training and educational videos in order to keep up to date with tends and safety.