Hired 12 times
17 years in business
(Eastern Time Zone)
Mon - Sat
8:00 a.m. to 5:00 p.m.
Credit card, Cash, Square
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Computer not turning on,
Cracked or damaged screen,
Slow computer performance,
Suspected virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Need a diagnosis to determine issue
PC or Mac
Mike was terrific. A complete professional that was flexible on scheduling and patient with my requests. He made me very comfortable and no question was a stupid one!Sep 20, 2017Verified
Mike did an excellent job. Asked about things I didn't even think of and then fixed them. Quick, efficient and helpful. I'll use him again.Aug 30, 2017VerifiedPC Technologies's reply
Thank you so much Marty! This means the world to me! Welcome to the family :) www.pctechnologiesmd.net
Mike was very knowledgeable and thorough in his assessment of our computer problems. I would recommend him to anyone that might be in need of his services.Aug 29, 2017VerifiedPC Technologies's reply
Mike was extremely friendly and helpful in assisting me with all of my computer problems. He sought out and purchased the appropriate replacement parts for me to ensure that they were the correct part for my laptop. His responsiveness was amazing and he got back to me immediately with all of my questions and concerns, as well as stayed in touch the entire time he was repairing my laptop. He installed malware and virus protection on my computer as a courtesy and ran scans to clean my computer. The entire experience working with Mike was pleasant and I would definitely recommend his service to others seeking computer help.Aug 25, 2017VerifiedPC Technologies's reply
Thank you so much!
Got me up and running in no time flat. Knew what he was about😋Aug 23, 2017VerifiedPC Technologies's reply
Thank you Jerry!!
Photos and Videos
- What should the customer know about your pricing (e.g., discounts, fees)?Most of our pricing is just a standard hourly rate. Nothing more. We make sure our work is completed right the first time. We have never had a call back for any issue in 16 years of service! By charging hourly rates, we are able to correctly diagnose and fix your problem the first time. We determine the root cause of the problem and the most cost-effective solution to resolve it. No hidden fees or diagnostic fees!
- What is your typical process for working with a new customer?We will explain the entire process to you and stay in constant contact throughout the entire process. If we are working on your computer remotely, we will stay on the phone with you the entire time (if you would like) while we are logged into your computer. Remote work can ONLY be done if your computer turns on and you are able to connect to the internet. If you are a local client, PC Technologies can log in remotely or you are welcome to drop off your device. We do offer on-site services for local clients.
- How did you get started doing this type of work?Please visit our website to learn more