|Monday||8:00 a.m. to 7:00 p.m.|
|Tuesday||8:00 a.m. to 7:00 p.m.|
|Wednesday||8:00 a.m. to 7:00 p.m.|
|Thursday||8:00 a.m. to 7:00 p.m.|
|Friday||8:00 a.m. to 7:00 p.m.|
|Saturday||8:00 a.m. to 7:00 p.m.|
About this pro
19 years in business
166 hires on Thumbtack
Buckeye Tubmaster's husband & wife team are very friendly and knowledgeable. I would use their services again!Nov 14, 2018Verified
This guy, Wade, is terrible. When he was fixing a short section 1/2" pipe, he cut out a section of my good copper pipe and replaced it with a dirty cheap flexible hose (note, this is not the section that leaked), and he took the copper pipe away with him. He also got my basement and unwilling to clean it up. Another simple item on this same trip -- He spent about 15 minutes to caulk/seal a shower drain with silicon ( the gasket is the original one, he didn't use any additional part at all) -- and he charged this item for $119 before tax.Jan 7, 2017VerifiedRodney T.'s reply
What a tall tale! DJ was told EXACTLY what would be done and how it would be done. Then, he signed a work order authorizing the work to be done at the agreed price. Then, after I completed the work, DJ complained about every aspect of the job. I discounted his ticket by $60 but he still was not happy. DJ is an engineer. He told me this several times. DJs problem may be that he is embarrassed because the job was simple and took hardly any anytime to complete and he, being an engineer, was unable to perform the task at hand...any novice do it yourselfer could have done this work. As to the mess...it was water as you see in the picture. DJ told me not to worry about it when I offered to mop it up. We give refunds when warranted but no refunds are given on a pre-authorized work order such as this. And besides that, this work was done flawlessly. (see pics) DJ's is a classic case of buyers remorse. Once I was done he saw that he could've done this himself very easily. DJ is a bad apple and it only takes one to ruin a bunch...I will post a copy of DJ's signed invoice in the photo section of our Thumbtack profile for any interested parties to view as I cannot post it here.😡
Wade has too many questions on how do we pay his high price. He asked 275$ to change shut off value and disgusting is he want pay before he starts job. When i asked question why do i pay 275$ before you do job?His answer is...he is different. In my life i seen a guy who decides red flags by talking with customers by asking bundle of useless questions. Wasted my time without doing job and i believe he answer my review to convince you all :-)Sep 11, 2017VerifiedRodney T.'s reply
Sorry we couldn't help you RK😕 Maybe it was the language barrier. Buckeye TubMaster did NO work for RK
Had bathroom waterline leak fixed. Did a good job, but the bill was way more than estimate!Apr 5, 2017VerifiedRodney T.'s reply
Wade came to fix a leaking pipe this morning, and exceeded my expectations in regards to his professionalism & timeliness. He was helpful in offering his assistance with another plumbing matter in addition to our leaking sink. The job was completed in 2 hours flat! I would recommend him again.Mar 7, 2017VerifiedRodney T.'s reply
Thanks Brandee🙂 Glad we could help!
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- What should the customer know about your pricing (e.g., discounts, fees)?The only pricing system we have is a starting or base price of $159 for most services. This is based on $75 to come out to the job site and $75/hour with a one hour minimum. Most problems can be remedied within an hour. In order to provide a level of security and to ensure reasonable legitimacy, we will ask you to provide a credit card or PayPal payment at the time you schedule an evaluation or service call. This charge is non-refundable, but will be applied to any future costs incurred. This service call includes limited travel, evaluation, diagnosis and a detailed, written estimate upon request AND help locating parts if needed. We travel anywhere in Ohio but we also have a mileage charge of $.33/mile with the first 50 miles free. When you secure an appointment with your credit card, 100 miles of travel are included with the estimate that you receive if the work cannot be completed same day.
- What is your typical process for working with a new customer?It starts with your Thumbtack service request. We respond quickly with information about how to contact us directly and discuss the details of your situation. Right away, you will learn what options are available, have a good idea of the costs involved and have an opportunity to schedule an evaluation and receive a firm quote, or schedule the work to begin. We will schedule you at your convenience and come take care of the repair, many times in one day. In order to provide a level of security and to ensure reasonable legitimacy, we will ask you to provide a non-refundable credit card or PayPal payment at the time you schedule an evaluation or a service call. This amount is then applied to your final bill. This service call charge includes travel, evaluation, diagnosis and a detailed, written estimate AND help locating parts if you so desire. Major parts (over $7 in total) are purchased by the customer, from any retailer they choose, however, we are always glad to help you locate parts and supplies anytime and we can order parts for you at your request. Call now to schedule!
- What education and/or training do you have that relates to your work?Almost twenty years of experience in the field.